http://jobs.timewarnercable.com/feeds/overnight-new-york-ny-jobs/ Custom RSS Feed for overnight-new-york-ny-jobs Thu, 20 Jun 2013 01:44:36 GMT en-us http://jobs.timewarnercable.com/feeds/overnight-new-york-ny-jobs/ 720 Posting Job Title:Writer – NY1 News
Requisition #: 145730BR
Posting Location: New York, NY, US
Area of Interest:Cable Television Production
Position Type: Full Time

Posting Job Description

SUMMARY
Writes assigned stories, cuts video and sound bites and creates elements, including graphics and lower-thirds.
Responsible for producing factual, clear, interesting news stories on deadline.
DUTIES AND RESPONSIBILITIES

- Writes copy

-Edits video & sound bites both for assigned stories and reporter live shots

-Watches local news and reads local newspapers to stay up to date on issues affecting New York City

-Updates scripts as stories change

-Works closely with Producers, Executive Producers,
Reporters and Assignment Desk to relay and receive information for stories

REQUIREMENTS


-Must be able to work shifts as needed in a 24/7 newsroom including overnights, weekends, and holidays

QUALIFICATIONS


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other duties as assigned.

EXPERIENCE AND EDUCATION

- One year of experience working in news preferred.



- Bachelors Degree preferred, or relevant work experience


Time Warner Cable supports a drug-free environment


FCC Unit_TWC: NWNYC
Controlling Establishment ID: 00112 - NYC 9th Ave

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Thu, 30 May 2013 03:00:00 GMThttp://jobs.timewarnercable.com/job/New-York-Writer-NY1-News-Job-NY/2576226/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/New-York-Writer-NY1-News-Job-NY/2576226/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Freelance Writer – NY1 News
Requisition #: 145491BR
Posting Location: New York, NY, US
Area of Interest:Cable Television Production
Position Type: Part Time

Posting Job Description

SUMMARY
Writes assigned stories, cuts video and sound bites and creates elements, including graphics and lower-thirds.
Responsible for producing factual, clear, interesting news stories on deadline.
DUTIES AND RESPONSIBILITIES

- Writes copy

-Edits video & sound bites both for assigned stories and reporter live shots

-Watches local news and reads local newspapers to stay up to date on issues affecting New York City

-Updates scripts as stories change

-Works closely with Producers, Executive Producers,
Reporters and Assignment Desk to relay and receive information for stories

REQUIREMENTS


-Must be able to work shifts as needed in a 24/7 newsroom including overnights, weekends, and holidays

QUALIFICATIONS


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other duties as assigned.

EXPERIENCE AND EDUCATION

- One year of experience working in news preferred.



-Bachelor's Degree, preferably in Journalism or related field

Time Warner Cable supports a drug-free environment


FCC Unit_TWC: NWNYC
Controlling Establishment ID: 00112 - NYC 9th Ave

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Tue, 04 Jun 2013 07:59:00 GMThttp://jobs.timewarnercable.com/job/New-York-Freelance-Writer-NY1-News-Job-NY/2573978/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/New-York-Freelance-Writer-NY1-News-Job-NY/2573978/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Freelance News Assistant, NY1 News
Requisition #: 145863BR
Posting Location: New York, NY, US
Area of Interest:Cable Television Production
Position Type: Part Time

Posting Job Description

SUMMARY
Responsible for shooting video and sound bites and conducting interviews in the field, working both alone and with a reporter. Fills in on Assignment Desk as-needed.
DUTIES AND RESPONSIBILITIES

- Shoots b-roll and conducts interviews

- Reports relevant information back to station from scene of news events

- Assists Reporters with gathering b-roll and interviews

- Assists Reporters and Truck Operators during live shots and live events

- Checks equipment and notifies ENG of equipment problems

- Makes sure tapes or P2 cards are properly labeled before being ingested

- Enters information into Planning Grid and researches stories for Assignment Desk

- Trains interns/new hires in the field

REQUIREMENTS :

- Must be able to drive to story locations (must have valid Driver's License)

- Must be able to lift and carry up to 80 pounds

- Must be able to work shifts as needed in a 24/7 newsroom including overnights, weekends, and holidays

Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE

- Bachelor's Degree in Journalism, Communications or related field or relevant work experience.
preferred


APPLICATION PROCEDURES

Only applicants who apply online at www.timewarnercable.com/careers will be considered.


Time Warner Cable supports a drug-free environment

FCC Unit_TWC: NWNYC
Controlling Establishment ID: 00112 - NYC 9th Ave

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Wed, 12 Jun 2013 07:59:00 GMThttp://jobs.timewarnercable.com/job/New-York-Freelance-News-Assistant%2C-NY1-News-Job-NY/2596608/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/New-York-Freelance-News-Assistant%2C-NY1-News-Job-NY/2596608/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Freelance News Assistant, YNN Rochester
Requisition #: 145866BR
Posting Location: Rochester, NY, US
Area of Interest:Cable Television Production
Position Type: Part Time

Posting Job Description

SUMMARY


Responsible for shooting video and sound bites and conducting interviews in the field, working both alone and with a reporter.
Fills in on Assignment Desk as-needed.

DUTIES AND RESPONSIBILITIES


-Shoots b-roll and conducts interviews

-Reports relevant information back to station from scene of news events

-Assists Reporters with gathering b-roll and interviews

-Assists Reporters and Truck Operators during live shots and live events

-Checks equipment and notifies ENG of equipment problems

-Makes sure tapes or P2 cards are properly labeled before being ingested

-Enters information into Planning Grid and researches stories for Assignment Desk

-Trains interns/new hires in the field

REQUIREMENTS:

-Must be able to drive to story locations (must have valid Driver's License)

-Must be able to lift and carry up to 50 pounds

-Must be able to work shifts as needed in a 24/7 newsroom including overnights, weekends, and holidays

Other duties as assigned.



QUALIFICATIONS


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION AND EXPERIENCE


-Bachelor's Degree in Journalism, Communications or related field preferred

-One year of experience working in news preferred.



APPLICATION PROCEDURES



Only applicants who apply online at www.timewarnercable.com/careers will be considered.



Time Warner Cable supports a drug-free environment


FCC Unit_TWC: NWNYC
Controlling Establishment ID: 00130 - Rochester Mount Hope

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Tue, 04 Jun 2013 07:59:00 GMThttp://jobs.timewarnercable.com/job/Rochester-Freelance-News-Assistant%2C-YNN-Rochester-Job-NY-14602/2582344/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Rochester-Freelance-News-Assistant%2C-YNN-Rochester-Job-NY-14602/2582344/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Rep 2, Facilities
Requisition #: 147020BR
Posting Location: Brooklyn, NY, US
Area of Interest:Facilities/Security
Position Type: Full Time

Posting Job Description

Time Warner Cable's East Region's Facilities Department currently seeks a Facilities Representative II located in Brooklyn, NY. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.

POSITION SUMMARY:


The primary purpose of this position is to perform day-to-day operations and maintenance of all facilities /grounds in the assigned area in a manner consistent with Time Warner Cable policies and procedures, quality standards, customer needs and applicable regulations.

ESSENTIAL JOB FUNCTIONS
:

- Responsible for building maintenance including but not limited to: painting, wall/floor repair, plumbing (clogs, leaks, fixture repair/replacement) minor electrical repairs, door hardware, HVAC filters and grounds maintenance

- Perform furniture moves in support of real estate planning and employee office relocations

- Assist in maintaining facility operating systems i.e. HVAC, chillers, boilers, pumps by checking/recording gauge/valve readings, adjusting temperature settings to maintain employee comfort

- Inspecting generators and fire systems in support of safety and business continuity

- Maintain electrical rooms and equipment/material storage areas keeping them clean and free of obstructions

- Coordinate building supplies as needed e.g. ordering replacement lights, replacement HVAC filters, chemicals, first aid kit contents etc.

- Coordinate janitorial services by scheduling work, performing routine quality inspections, complaint resolution

- Assist with coordination of various vendors involved in facility repair/maintenance by scheduling appointments, escorting vendors to work area, check on work-in- progress

- Evaluate and report on facility conditions (using check list provided) for items in need of attention

- e.g. light bulbs needing replacement, ceiling tile replacement, worn carpet, door operation, first aid kits stocked, exit lights, walkways free of hazards etc.

- Performs emergency building work and site clean-up as needed e.g. water cleanup from roof leaks after storms, place fans to dry wet carpet, board windows, pick up debris etc.

- Safely operate a company vehicle for equipment pickup/delivery and to maintain off-site facilities Provide quality customer service by: cooperating with co-workers, responding politely to customers, working as a team member, accepting change in a positive manner

- Respond to service requests using service ticketing systems to track response and service times

- Good communication to ensure professionalism and cooperation with all clients

Job Requirements:


- Ability to grasp/use hand and power tools

- Ability to read/understand basic mechanical drawings

- Ability to operate a motor vehicle

- Ability to work independently

- Ability to move/lift furniture

EDUCATION/EXPERIENCE


- Associate's degree (A. A.) or equivalent from two-year college or technical school; or three months to one year related experience and/or training; or equivalent combination of education and experience

- Five years of full-service facility management experience

- Strong organization, interpersonal and communication skills

- Working knowledge of MS Word and Facility Service Ticketing Software

- Ability and experience in using hand tools (hammer, screwdriver, wrenches, drill, etc.) to perform basic construction and repairs

- Ability to use VOM

- Understand and read mechanical draw

- Significant mechanical aptitude required

Travel Requirements:


- Valid Driver's License with a clean driving record

- Daily travel to other offices in market

- Potential overnight travel to other market areas monthly

- Potential multiple night out of state travel quarterly

- On-Call Emergencies from time to time

FINANCIAL REPSONSIBILITIES:


Requires adherence to Time Warner Standards of Business Conduct

Position must assist in maintaining the confidentiality of customer and business data at all times

Finally, Time Warner Cable offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, tuition reimbursement, and discounted services (in specified areas).

FCC Unit_TWC: 8341
Controlling Establishment ID: 00686 - Brooklyn 5th Ave

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Tue, 18 Jun 2013 05:00:00 GMThttp://jobs.timewarnercable.com/job/Brooklyn-Rep-2%2C-Facilities-Job-NY-11201/2674565/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Brooklyn-Rep-2%2C-Facilities-Job-NY-11201/2674565/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Facilities Tech I
Requisition #: 146761BR
Posting Location: Woodside, NY, US
Area of Interest:Facilities/Security
Position Type: Full Time

Posting Job Description

POSITION SUMMARY:


The primary purpose of this position is to assist with day-to-day operations and maintenance of all facilities/grounds in the assigned area in a manner consistent with Time Warner Cable policies and procedures, quality standards, customer needs and applicable regulations

ESSENTIAL JOB FUNCTIONS
:

- Assist with building maintenance including but not limited to: painting, wall/floor repair, plumbing (clogs, leaks), door hardware, HVAC filters, grounds maintenance

- Perform furniture moves in support of real estate planning and employee office relocations

- Assist in maintaining facility operating systems i.e. HVAC, chillers, boilers, pumps by checking/recording gauge/valve readings, adjusting temperature settings to maintain employee comfort

- Assist in inspecting generators and fire systems in support of safety and business continuity

- Help to maintain electrical rooms and equipment/material storage areas keeping them clean and free of obstructions

- Stock building supplies as needed e.g. replacement lights, replacement HVAC filters, chemicals, first aid kit contents, etc.

- Perform routine janitorial quality inspections and respond to complaints

- Report on facility conditions (using check list provided) for items in need of attention, e.g. light bulbs needing replacement, ceiling tile replacement, worn carpet, door operation, first aid kits stocked, exit lights, walkways free of hazards etc.to supervisor as part of daily routine

- Performs emergency building work and site cleanup as needed e.g. water cleanup from roof leaks after storms, place fans to dry wet carpet, board windows, pick up debris, etc.

- Safely operate a company vehicle for equipment pickup/delivery and to maintain off-site facilities

- Provide quality customer service by: cooperating with co-workers, responding politely to customers, working as a team member, accepting change in a positive manner

- Respond to service requests using service ticketing systems to track response and service times

- Good communication to ensure professionalism and cooperation with all clients

QUALIFICATIONS/SKILL SET:


- Ability to grasp/use hand and power tools

- Ability to read/understand basic mechanical drawings

- Ability to operate a motor vehicle

- Ability to work independently as well as effectively on a team

- Ability to lift/move furniture

EDUCATION/EXPERIENCE


- Associate's degree (A. A.) or equivalent from two-year college or technical school; or three months to one year related experience and/or training; or equivalent combination of education and experience

- Two years of full-service facility management experience

- Strong organization, interpersonal and communication skills

- Working knowledge of MS Word

- Ability and experience in using hand tools (hammer, screwdriver, wrenches, drill, etc.) to perform basic repairs

- Mechanical aptitude required

TRAVEL REQUIREMENTS:


- Valid Driver's License with a clean driving record

- Daily travel to other offices in market area

- Potential overnight travel to other market areas monthly

- Potential multiple night out of state travel quarterly

- On-Call Emergencies from time to time

FINANCIAL REPSONSIBILITIES:


Requires adherence to Time Warner Standards of Business Conduct

Position must assist in maintaining the confidentiality of customer and business data at all times

Finally, Time Warner Cable offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, tuition reimbursement, and discounted services (in specified areas).

FCC Unit_TWC: 8341
Controlling Establishment ID: 00453 - Woodside NY

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Mon, 17 Jun 2013 05:00:00 GMThttp://jobs.timewarnercable.com/job/Woodside-Facilities-Tech-I-Job-NY-11377/2668930/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Woodside-Facilities-Tech-I-Job-NY-11377/2668930/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Reporting Analyst
Requisition #: 146284BR
Posting Location: El Segundo, CA, US
Alternative Locations: United States - New York - New York, United States - North Carolina - Raleigh;;
Area of Interest:Finance/Accounting
Position Type: Full Time

Posting Job Description

Purpose:
Obtain and report key business metrics/reports for management and various departments, as well as, provide key trend reporting and analysis. The primary focus will be on obtaining CSG data in all CSG Billing System area's within the Time Warner Cable Organization and incorporating it with Company wide reporting and analysis.

Essential Job Functions:

- Responsible for the design, writing and reporting of key finance and operations reporting and special projects for management to
use to measure key performance of respective areas specifically with CSG

-Provide support for Revenue Assurance initiatives to identify revenue leakage and opportunity across Time Warner Cable

- Continual involvement with Management and Sales Channels for designing and producing special reports/analysis from CSG to be
used to identify key trends, staffing and performance across the Company

- Work closely with MIS/IT departments on development of metrics and custom reporting in the most efficient and accurate processes
from the billing system, as well as, other reporting tools

- Develop, analyze data and prepare trend reporting for Management. Consolidate and summarize reports to provide easy to read analysis of data

- Other duties as assigned

- Some travel required
Education Level:

Bachelor's degree (B. A.) from four-year college or university

Required Education (Major):
Bachelor's degree in related field preferred; MIS, Finance and/or Business preferred.

Experience/Skills Required:

-One to two years' experience in analyst position

-Knowledge of CSG Billing system and table structures. SQL and/or COGNOS experience preferred

-Able to multi-task, apply logical thinking, effective verbal and written skills, adaptable to change and to all levels of organization, including senior
management, flexible and work independently, as well as, with a team

-Strong computer skills in Excel, Word and Access. Ability to create models using computerized spreadsheets. Strong knowledge with CSG. Proficient
with writing queries and SQL reports

-Maintains poise under pressure with ability to adapt to changing priorities, develop alternative solutions, and work in a team environment
-Maintain confidentiality of sensitive information

-Must be able to work effectively in a fast paced work environment

Travel requirements and frequency:
Some travel may be required; possible overnight

Legal or Financial Responsibilities:
Requires adherence to Time Warner Standards of Business Conduct. Position must assist in maintaining the confidentiality of customer and business data at all times

Communication Skill Level:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regualtions. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups fo manager, clients, customers and the general public.





Reasoning Ability:

Very High Skills: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructjions in mathematical or diagram form and deal with several abstract and concrete variables.





Materials and Equipment used: Computer, phone, fax machine, copier, ten-key adding machine / calculator - Frequently



FCC Unit_TWC: HQ449
Controlling Establishment ID: 00283 - El Segundo Continental

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Wed, 19 Jun 2013 05:00:00 GMThttp://jobs.timewarnercable.com/job/El-Segundo-Reporting-Analyst-Job-CA-90245/2677272/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/El-Segundo-Reporting-Analyst-Job-CA-90245/2677272/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Network Engineer - Converged I & O
Requisition #: 144277BR
Posting Location: Durham, NC, US
Area of Interest:Engineering/Technical Operations
Position Type: Full Time

Posting Job Description

Time Warner Cable currently seeks a Network Engineer for our Engineering Department in Durham, NC. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.
Purpose:
The Network Engineering group provides planning, design, implementation and operations support of all TWC Optical, IP and other data networks. This position works as a member of the engineering staff primarily to perform work associated with the Implementation and Operations functions as well as providing Planning and Design support as required to accomplish business goals.
Key Responsibilities:
Work as a member of the Engineering team on the development and implementation of new systems or upgrades to existing systems
Maintain networks at proper operational levels and consistent with company standards
Develop or support development of deployment guides and Method of Procedure documentation
Maintain network documentation in accordance with company standards
Participate in On-Call rotation to support network trouble resolution during non-business hours
Required to support disaster recovery/business continuity efforts as required
Qualifications/Skill Set:
Experience with the implementation and operations of multi-service IP networks and associated transport networks
Knowledge of routing, including but not limited to: M/BGP, MPLS (traffic engineering, L2/L3 VPN), ISIS, OSPF/OSPFv3, RSVP, LDP, EIGRP, IGRP, RIP-1/2, MSDP, PIM-DM/SM
Knowledge of switching, including but not limited to: CGMP, IGMP, 802XX, Gigabit Ethernet, Fast Ethernet, Vlan/Trunking (8021q And ISL), Etherchannel, Wireless, Spanning Tree (STP), HSRP, VRRP
Knowledge in the implementation and operation of a wide range of technologies including router, multiplexer, switch as well as transport, routing and signaling protocols including but not limited to Layer 2&3 IP, DWDM, SONET w/APS (OC3-OC192), ATM, Cable (DOCSIS), Frame Relay and Terrestrial Leased line (fracT1 - OC3)
Requires ability to evaluate numerous direct and indirect variables when performing some tasks
Strong decision making skills to effectively restore network issues
Strong interpersonal skills necessary to work in a professional, cooperative manner to successfully interact with members of cross-functional teams including sales engineering, network engineering, service delivery, construction, operations and finance
Proficient using PC, Internet and Microsoft Office (Word, Excel, Access, PowerPoint)
Must possess a valid driver's license and safe driving record

Education and Experience:
Bachelor's degree (BS/BA) from a four year-college or university; or equivalent experience and education Preferred degree in Computer Science, or EE, EET
Minimum of 2 years Layer 2 &3 IP network engineering work experience
CCNA or equivalent network certification associated with network design, operations or security preferred

Travel Requirements:
May require daily travel to network equipment sites in the area
Possible overnight travel to remote locations with the Region, as needed
Possible overnight travel out of area for training

Physical Demands:
The physical demands for this position are typical to an office and field environment and must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

FCC Unit_TWC: 0593
Controlling Establishment ID: 00441 - Durham Ellis

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Tue, 18 Jun 2013 07:59:00 GMThttp://jobs.timewarnercable.com/job/Durham-Network-Engineer-Converged-I-&-O-Job-NC-27701/2489005/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Durham-Network-Engineer-Converged-I-&-O-Job-NC-27701/2489005/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:News Assistant, Washington D.C.
Requisition #: 143179BR
Posting Location: Washington, DC, US
Area of Interest:Cable Television Production
Position Type: Full Time

Posting Job Description

SUMMARY

Responsible for shooting video and sound bites and conducting interviews in the field, working both alone and with a reporter. Fills in on Assignment Desk as-needed.
DUTIES AND RESPONSIBILITIES

-

Shoots b-roll and conducts interviews

- Reports relevant information back to station from scene of news events

- Assists Reporters with gathering b-roll and interviews

- Assists Reporters and Truck Operators during live shots and live events

- Checks equipment and notifies ENG of equipment problems

- Makes sure tapes or P2 cards are properly labeled before being ingested

- Enters information into Planning Grid and researches stories for Assignment Desk

- Trains interns/new hires in the field

REQUIREMENTS
:

- Must be able to drive to story locations (must have valid Driver's License)

- Must be able to lift and carry up to 50 pounds

- Must be able to work shifts as needed in a 24/7 newsroom including overnights, weekends, and holidays

Other duties as assigned.


QUALIFICATIONS


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

-

Bachelor's Degree in Journalism, Communications or related field preferred

- One year of experience working in news preferred.



APPLICATION PROCEDURES



Only applicants who apply online at www.timewarnercable.com/careers will be considered.


Time Warner Cable supports a drug-free environment and is EOE M/F/V/D.



FCC Unit_TWC: NWNYC
Controlling Establishment ID: 00112 - NYC 9th Ave

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Sun, 26 May 2013 03:00:00 GMThttp://jobs.timewarnercable.com/job/Washington-News-Assistant%2C-Washington-D_C_-Job-DC-20001/2396815/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Washington-News-Assistant%2C-Washington-D_C_-Job-DC-20001/2396815/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Sales/Svc Center Rep (Floater)
Requisition #: 144410BR
Posting Location: Erie, PA, US
Area of Interest:Customer Service/Member Services
Position Type: Full Time

Posting Job Description

Position Summary:
Entry level position providing face-to-face quality customer service at Sales and Service Centers: have the ability to communicate effectively with customers on prices, billing questions, programming, installations/repairs including customer requests for new, upgrade, downgrade, transfers, or disconnection of services. Complete customer billing transactions including payments, account corrections, adjustments and past due account restoration.
Job Requirements:
Management of cash handling, including accepting payments, balancing drawers, reconciliation of billing error or account discrepancies
Responsible for balancing cash receipts and accurately performing and follow policy regarding all cash handling responsibilities
Issue, receive, exchange and troubleshoot customer equipment
Meet departmental standards for accuracy, quality and demonstrate a strong sales focus with ability to meet monthly sales goals
Must be able to attend new hire training at off-site location potentially requiring overnight stays M-F for approximately a 6 week period
Must have an excellent driving record and be able to pass pre-employment drug screen and background check.
Must maintain professional dress and appearance
Perform other duties as assigned
Must be able to work evening and weekends, within typical store hours vary from 8:30 to 6:45 pm Monday through Saturday
Valid Driver's License, good driving record
Preferred Qualifications:
Ability to travel to multiple Sales and Service Centers
Heavy cash handling experience a must
Minimum of three to six months of office, clerical and/or
customer service experience is required.
Proven sales skills, preferably in a retail environment
Excellent customer relations skills
Must have basic math skills
Background and/or experience that indicates dependability, flexibility, and ability to work in a fast paced environment
Computer skills including Microsoft Office products
Use of ten key adding machine
Must have good verbal, written and interpersonal communications
Icoms billing experience a plus
Education:
High school diploma or general education diploma (GED)

CBTWC 03/20/13

FCC Unit_TWC: 6067
Controlling Establishment ID: 00490 - Erie Jordan

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Wed, 05 Jun 2013 07:59:00 GMThttp://jobs.timewarnercable.com/job/Erie-SalesSvc-Center-Rep-%28Floater%29-Job-PA-16501/2467620/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Erie-SalesSvc-Center-Rep-%28Floater%29-Job-PA-16501/2467620/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Generalist, Human Resources
Requisition #: 146007BR
Posting Location: Morrisville, NC, US
Area of Interest:Human Resources
Position Type: Full Time

Posting Job Description

Position Summary:
The Generalist, Human Resources serves as a business partner for leaders and provides day to day functional human resources support within a designated client group. This role will also provide support to the Human Resources team as needed.
Essential Job Functions:
- Assist in developing and maintaining effective employee relations with employees, supervisors and managers in respective functional client groups of 200+ employees. Works closely with supervisors and managers to ensure the consistent and fair resolution of employee relations issues. Ensures all data available is reviewed prior to rendering a decision that is in the best interest of the employee and the company.
- Assist in the implementation of human resources projects and initiatives. Work assignments are structured and may be supervised.
- Ensures that all programs, training, compensation, resources and benefits are administered fairly and consistently.
- Conducts New Employee Orientation.
- Responsible for providing support to clients in a variety of forums including; company programs and policies, organizational development, employee and labor relations, and employee recognition. Assignments may focus on service delivery for assigned clients groups and across locations providing guidance on routine issues.
- May counsel employees concerning work-related problems and conduct termination interviews, providing feedback to management when appropriate.
- Administer Exit Survey on all voluntary terminations. Facilitate all termination paperwork for voluntary and involuntary terminations.
- Participate in unemployment hearings of impacted employees within respective functional groups.
- Participate in team meetings within respective client groups. Educate assigned client groups regarding policy and procedure changes.
- Responsible for compiling data and HR metric reports for business leaders.
- Builds knowledge of the organization, processes and customers in an effort to better help assigned client groups meet their business needs.
- Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Uses existing procedures to solve routine or standard problems; receives instruction, guidance and direction from others.
- Maintains performance management and merit process within assigned client groups
- Provides employees direction on filing for leaves of absence including, Medical, FMLA and/or Worker's Compensation claims.
- Track and compile data regarding Worker's Compensation claims and modified work duty within assigned client groups.
- Entry level professional responsible for routine client support and HR administration for assigned client groups.
- Perform all other duties as assigned.
Job Requirements:
- 2+ years of experience in advising and coaching through disciplinary actions, personnel decisions preferred.
- 2+ years of experience in conducting internal investigations recommending appropriate course of action/resolution preferred.
- MS Word, Excel and PowerPoint required. PeopleSoft or other HRIS experience preferred.
- Sense of urgency, and ability to delivery on commitments. Experience with company programs and policies, org development, labor relations, and performance improvement preferred.
- Ability to juggle multiple tasks in a fast-paced environment required.
- Excellent organizational, and communication skills required.
- Must handle confidential matters with appropriate discretion.
- Valid driver's license and good driving record required.
The above list of duties and responsibilities is intended to describe the overall nature and level of work being performed by individuals assigned to this position. The list is not intended to be an exhaustive list of all duties, responsibilities or skills that may be required of individuals in this position.
Education and Experience:
- Bachelor's degree preferably in Human Resources Management or equivalent experience required.
- 2+ years of Human Resources or leadership experience preferred.
Travel requirements and frequency: Overnight Travel Negligible (Ground Travel: 10-20%)
Legal/Financial Responsibilities: Requires adherence to Time Warner Standards of Business Conduct. Position must assist in maintaining the confidentiality of customer and business data at all times.

FCC Unit_TWC: 0593
Controlling Establishment ID: 00436 - Morrisville Paramount

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Wed, 05 Jun 2013 07:59:00 GMThttp://jobs.timewarnercable.com/job/Morrisville-Generalist%2C-Human-Resources-Job-NC-27560/2585068/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Morrisville-Generalist%2C-Human-Resources-Job-NC-27560/2585068/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Generalist, Human Resources
Requisition #: 146008BR
Posting Location: Greensboro, NC, US
Area of Interest:Human Resources
Position Type: Full Time

Posting Job Description

Position Summary:
The Generalist, Human Resources serves as a business partner for leaders and provides day to day functional human resources support within a designated client group. This role will also provide support to the Human Resources team as needed.
Essential Job Functions:
- Assist in developing and maintaining effective employee relations with employees, supervisors and managers in respective functional client groups of 200+ employees. Works closely with supervisors and managers to ensure the consistent and fair resolution of employee relations issues. Ensures all data available is reviewed prior to rendering a decision that is in the best interest of the employee and the company.
- Assist in the implementation of human resources projects and initiatives. Work assignments are structured and may be supervised.
- Ensures that all programs, training, compensation, resources and benefits are administered fairly and consistently.
- Conducts New Employee Orientation.
- Responsible for providing support to clients in a variety of forums including; company programs and policies, organizational development, employee and labor relations, and employee recognition. Assignments may focus on service delivery for assigned clients groups and across locations providing guidance on routine issues.
- May counsel employees concerning work-related problems and conduct termination interviews, providing feedback to management when appropriate.
- Administer Exit Survey on all voluntary terminations. Facilitate all termination paperwork for voluntary and involuntary terminations.
- Participate in unemployment hearings of impacted employees within respective functional groups.
- Participate in team meetings within respective client groups. Educate assigned client groups regarding policy and procedure changes.
- Responsible for compiling data and HR metric reports for business leaders.
- Builds knowledge of the organization, processes and customers in an effort to better help assigned client groups meet their business needs.
- Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Uses existing procedures to solve routine or standard problems; receives instruction, guidance and direction from others.
- Maintains performance management and merit process within assigned client groups
- Provides employees direction on filing for leaves of absence including, Medical, FMLA and/or Worker's Compensation claims.
- Track and compile data regarding Worker's Compensation claims and modified work duty within assigned client groups.
- Entry level professional responsible for routine client support and HR administration for assigned client groups.
- Perform all other duties as assigned.
Job Requirements:
- 2+ years of experience in advising and coaching through disciplinary actions, personnel decisions preferred.
- 2+ years of experience in conducting internal investigations recommending appropriate course of action/resolution preferred.
- MS Word, Excel and PowerPoint required. PeopleSoft or other HRIS experience preferred.
- Sense of urgency, and ability to delivery on commitments. Experience with company programs and policies, org development, labor relations, and performance improvement preferred.
- Ability to juggle multiple tasks in a fast-paced environment required.
- Excellent organizational, and communication skills required.
- Must handle confidential matters with appropriate discretion.
- Valid driver's license and good driving record required.
The above list of duties and responsibilities is intended to describe the overall nature and level of work being performed by individuals assigned to this position. The list is not intended to be an exhaustive list of all duties, responsibilities or skills that may be required of individuals in this position.
Education and Experience:
- Bachelor's degree preferably in Human Resources Management or equivalent experience required.
- 2+ years of Human Resources or leadership experience preferred.
Travel requirements and frequency: Overnight Travel Negligible (Ground Travel: 10-20%)
Legal/Financial Responsibilities: Requires adherence to Time Warner Standards of Business Conduct. Position must assist in maintaining the confidentiality of customer and business data at all times.

FCC Unit_TWC: 0587
Controlling Establishment ID: 00033 - Greensboro North Regional Rd

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Wed, 05 Jun 2013 07:59:00 GMThttp://jobs.timewarnercable.com/job/Greensboro-Generalist%2C-Human-Resources-Job-NC-27395/2585067/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Greensboro-Generalist%2C-Human-Resources-Job-NC-27395/2585067/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Manager, Application Implementation
Requisition #: 146937BR
Posting Location: Charlotte, NC, US
Area of Interest:Engineering/Technical Operations
Position Type: Full Time

Posting Job Description

The Time Warner Cable Corporate office currently seeks a Manager for our Applications Center of Excellence Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.

Position Summary
The Manager of Application Implementation leads a team of highly skilled engineering resources in a fast paced, high tech environment. This position will manage this team to perform upgrades and other changes to the Time Warner Cable service delivery systems. Work performed includes low impact system configurations as well as high-risk complex changes during overnight maintenance windows.

Essential Job Functions:
Insures all work is properly coordinated to meet deadlines and not conflict with other groups activities

Drives standardization so that work is performed correctly and in accordance with established guidelines and Method of Procedures (MOPs).

Utilizes key relationships with other engineering departments, operational groups and TWC Executive tiers as required to fulfill objectives and responsibilities.

Works closely with ACOE Planning and Video Engineering Operations team on development of system upgrades and new product implementations.

Also works closely with edge and network engineering teams on deployment and configuration edge, core and data center systems.

Acts as a resource for technical and workflow issues.

Mentors, recruits, and guides local and remote staff, ensuring access to ongoing training programs, policies, operational procedures and guiding them in building their technical and communications skills.

Accountable for assisting with the preparation and management of expense budget for staff of highly skilled engineers including training, tools and travel.

Assists in the development and management of annual Plan of Record and associated capital budget

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

Other duties and responsibilities as assigned.

Job Requirements:
Must possess strong working knowledge of Unix based client/server systems and applications.

Strong technical knowledge of cable industry applications and services is highly desired.
5 to10 years experience with the operation and engineering of service provider applications. Solid project management skills. Ability to manage and track multiple tasks simultaneously
Good written and verbal communications skills. Ability to explain complex technical information to non-technical entities in "plain language".

Proven management and leadership skills.
Consistent exercise of independent judgment and discretion in matters
of significance.
Strong conceptual Thinking - ability to draw from experience and theory; be action oriented and ability to keep the customer the primary focus.
Ability to manage direct reports in remote locations

Preferred Qualifications:
Understanding of the concepts and integration of Video on Demand (VOD) systems into the network

Understanding of system controllers (DNCS & DACs)

Education and Experience:
Bachelor's degree (B. A.) from four-year college or university; or equivalent training, education and experience.

Travel Requirements:
Yes Travel % 10


Supervisory/Managerial Responsibilities:
Manager: Delegates authority to carry out work of a unit to subordinate supervisors or managers


Physical Demands:
The physical demands for this position are typical to an office environment and must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-Sitting for long periods of time throughout the work day.

-Use of mouse, and reading on a computer continuously throughout the work day.

-Communicating by telephone frequently throughout the work day.

-Visually able to use a computer continuously throughout the work day.

-Lifting and handling of equipment during installation/removal

-Installing/removing cabling within an equipment site as required to perform duties

FCC Unit_TWC: HQ452
Controlling Establishment ID: 00237 - Charlotte 7910 Crescent

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Thu, 13 Jun 2013 05:00:00 GMThttp://jobs.timewarnercable.com/job/Charlotte-Manager%2C-Application-Implementation-Job-NC-28201/2662522/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Charlotte-Manager%2C-Application-Implementation-Job-NC-28201/2662522/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Sr Mgr Implementation
Requisition #: 146928BR
Posting Location: Charlotte, NC, US
Area of Interest:Engineering/Technical Operations
Position Type: Full Time

Posting Job Description

The Time Warner Cable Corporate office currently seeks a Senior Manager for our Applications Center of Excellence Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.

Position Summary
The Senior Manager of Application Implementation leads two teams of highly skilled engineering resources in a fast paced, high tech environment. This position will manage these teams to perform upgrades and other changes to the multi-platform/ multi-vendor Time Warner Cable service delivery systems. This includes both the Arris/ DAC & Cisco/ DNCS environments and all associated peripheral systems Work performed includes low impact system configurations as well as high risk complex changes during overnight maintenance windows.

Essential Job Functions:
Insures all work is properly coordinated to meet deadlines and not conflict with other groups activities

Drives standardization so that work is performed correctly and in accordance with established guidelines and Method of Procedures (MOPs).

Utilizes key relationships with other engineering departments, operational groups and TWC Executive tiers as required to fulfill objectives and responsibilities.

Works closely with ACOE Planning and Video Engineering Operations team on development of system upgrades and new product implementations.

Also works closely with edge and network engineering teams on deployment and configuration edge, core and data center systems.

Acts as a resource for technical and workflow issues.

Mentors, recruits, and guides local and remote staff, ensuring access to ongoing training programs, policies, operational procedures and guiding them in building their technical and communications skills.

Accountable for assisting with the preparation and management of expense budget for staff of highly skilled engineers including training, tools and travel.

Assists in the development and management of annual Plan of Record and associated capital budget

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

Other duties and responsibilities as assigned.

Job Requirements:

Must possess strong working knowledge of Unix based client/server systems and applications.

Strong technical knowledge of cable industry applications and services is highly desired.
5 to10 years experience with the operation and engineering of service provider applications. Solid project management skills. Ability to manage and track multiple tasks simultaneously
Good written and verbal communications skills. Ability to explain complex technical information to non-technical entities in "plain language".

Proven management and leadership skills.
Consistent exercise of independent judgment and discretion in matters
of significance.
Strong conceptual Thinking - ability to draw from experience and theory; be action oriented and ability to keep the customer the primary focus.
Ability to manage direct reports in remote locations

Preferred Qualifications:
Understanding of the concepts and integration of Video on Demand (VOD) systems into the network

Understanding of system controllers (DNCS & DACs)

Education and Experience:

Bachelor's degree (B. A.) from four-year college or university; or equivalent training, education and experience.


Travel Requirements:

Yes Travel % 10


Supervisory/Managerial Responsibilities:

Manager: Delegates authority to carry out work of a unit to subordinate supervisors or managers


Physical Demands:
The physical demands for this position are typical to an office environment and must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-Sitting for long periods of time throughout the work day.

-Use of mouse, and reading on a computer continuously throughout the work day.

-Communicating by telephone frequently throughout the work day.

-Visually able to use a computer continuously throughout the work day.

-Lifting and handling of equipment during installation/removal

-Installing/removing cabling within an equipment site as required to perform duties

FCC Unit_TWC: HQ452
Controlling Establishment ID: 00237 - Charlotte 7910 Crescent

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Thu, 13 Jun 2013 05:00:00 GMThttp://jobs.timewarnercable.com/job/Charlotte-Sr-Mgr-Implementation-Job-NC-28201/2662528/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Charlotte-Sr-Mgr-Implementation-Job-NC-28201/2662528/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Facilities Manager
Requisition #: 146994BR
Posting Location: Charlotte, NC, US
Area of Interest:Facilities/Security
Position Type: Full Time

Posting Job Description

Purpose:

The Facility Manager manages the physical workplace with the business and employee needs of the organization in mind. Develops and implements programs to maximize the utilization of facility assets. Manages a staff of employees and/or supervisors in the maintenance of buildings and grounds. Secures service agreements and contracts for outsourced services; project manages construction and/or renovations; manages moves and relocations.

Principal Responsibilities:



- Manages the daily maintenance of facilities to assure optimal function of building systems and upkeep of landscaping and grounds. Manages care
of finishes and furniture and procures furniture and fixtures as needed

- Responsible for cost controls associated with maintaining the facility, equipment and furnishings

- Acts to ensure compliance with building codes, environmental, health and safety standards, etc.

- Oversees contractors for outsourced services, initiates RFP's for different types of services, negotiates contracts, validates contract requirements
are met and are in compliance with company policies

- Makes recommendations on lease acquisitions or renewals, validates Landlord and Tenant responsibilities per lease agreement, reviews estoppels
and coordinates with TWC Real Estate Transaction Management to validate compliance with TWC Risk Management and Tax requirements

- Engages TWC construction, TWC network, utility and security contacts for turning on new services or connecting to TWC LAN

- Participates in the development, implementation, and monitoring of the Facilities policies and procedures

- Supervises facilities personnel, including hiring, training, communications, scheduling, development coaching, objective and goals setting,
performance management and annual review

- Make capital expenditure recommendations and properly track expenditures in compliance with finance policies and procedures

- Responsible for Operational Expense budget and invoice processing, month-end close processes with accounting, regular review of department
P&L, forecasting of monthly spend, and participation in the yearly budgeting process

- Manage moves, relocations and building exits including termination of utility & security contracts

- Secures and oversees facility services and maintenance contracts

- Works cross functionally within Real Estate & Facilities department, including coordination and interaction with Finance/Lease Administration,
Program Management, Project Management and Transaction Management. Work to develop and provide consistent practices, and quality
customer service

- Manage all aspects of the functions that fall under Facilities as required, including but not limited to: café services, mail service, reception, etc.

Job Requirements:


Bachelors Degree or at least five years' experience in commercial facilities or property management in a corporate atmosphere
Five or more years' supervisory experience
Basic understanding of building construction and architecture is required, with the ability to read and interpret blueprints
Must have valid Driver's License with satisfactory driving record
Must be available to respond to calls 7 days a week 24 hours per day
Working knowledge of word processing and spreadsheet software and ability to create reports and tracking
Must be able to use office equipment, including telephone, computer and printer
Ability to work independently with minimal supervision and to ensure work related responsibilities are completed accurately and in a timely manner
Strong verbal, written, analytical and persuasive skills and ability to interact effectively with all levels of employees, customers, management and contractors
Ability to work effectively in a team oriented, fast paced and high demand environment
Ability to maintain a high level of confidentiality while working with highly sensitive information
Ability to maintain a professional and positive manner

Preferred Qualifications:


- Candidate must be able to handle a fast paced environment with heavy workloads with the willingness to work overtime when required and travel to
various TWC locations within a regional area

Education and Experience:


- Level 3: Bachelor's Degree (B.A.) from four year college or university; or equivalent training, education and experience

Travel:


- 20 to 40% Travel required.

- Daily travel to other offices in market area

- Potential overnight travel to other market areas monthly

- Potential multiple night out of state travel quarterly

- On-Call Emergencies from time to time

FCC Unit_TWC: HQ452
Controlling Establishment ID: 00237 - Charlotte 7910 Crescent

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Tue, 18 Jun 2013 05:00:00 GMThttp://jobs.timewarnercable.com/job/Charlotte-Facilities-Manager-Job-NC-28201/2674141/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Charlotte-Facilities-Manager-Job-NC-28201/2674141/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Supervisor, NOC
Requisition #: 146982BR
Posting Location: Herndon, VA, US
Area of Interest:Engineering/Technical Operations
Position Type: Full Time

Posting Job Description

The Time Warner Cable Corporate office currently seeks a Supervisor, NOC for our Network Operations Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.

Essential Job Functions:


- Supervise day-to-day Global Network Operation Center (GNOC) activities.

- Oversee day-to-day performance of GNOC Operators/Analysts to ensure that team, department, and company standards/goals/expectations are consistently met.

- Responsible for ensuring that individual/team/department workloads are properly distributed among Operators and Analysts. (This includes - but is not limited to - Netcool alarms, Remedy tickets, e-mails, instant messages, phone calls, etc- )

- Monitor departmental workflow to ensure all issues and events are identified/prioritized/worked in a timely manner and within departmental/organizational guidelines, policies, procedures, and standards.

- Efficiently and accurately perform all duties of the GNOC Operator position to assist in workflow coverage at any time.

- Ensure GNOC Operators/Analysts are effectively supported through day-to-day interaction, regular training, team meetings, on-call assistance, and individual coaching/mentoring.

- Provide technical and operational support across all lines GNOC-supported business models.

- Monitor and coach staff to utilize the trouble ticketing system (Remedy) to properly and accurately document events/tickets.

- Escalate outage events and/or impairments to appropriate individuals, teams, and organizations in a timely manner to ensure efficient resolution and to minimize customer impact. This includes escalation of outage events and/or impairments to appropriate individuals, teams, and departments when not resolved within appropriate timeframes. This also includes ensuring that accurate notifications are sent to appropriate parties at appropriate intervals.

- Oversee interactions with customers (both internal and external), other teams/departments and other GNOC employees to ensure all communication is professional and timely.

- Initiate and host conference bridges in accordance with established policies, procedures, and guidelines. For critical issues, set up conference calls with all appropriate department representatives; lead issues through to resolution; document all relevant activities via the Remedy ticketing system. This also includes ensuring that accurate notifications regarding such events (when applicable) are sent to appropriate parties at appropriate intervals.

- Implement proper crisis management procedures if/when necessary.

- Isolate problems by correlating information from network surveillance equipment/applications, diagnostic tools, and reported information/data to accurately direct fix organizations and personnel to the most likely source of problem. Correlate, isolate, and identify network impairments using pre-defined criteria across geographical areas.

- Effectively communicate essential information at shift change to incoming supervisor and/or GNOC Operators/Analysts.

- Ensure compliance with GNOC operational objectives, policies/procedures, work schedules, and reporting metrics.

- Ensure departmental policies/procedures and documentation accurately reflects the current practices of the GNOC, and suggests changes/modifications when appropriate.

- Generate 'customer reports' and produce 'major incident reports' for outages when required and/or necessary.

- Responsible for ticket quality and accuracy

- Assist the GNOC Managers in the interviewing, hiring, and training process for GNOC Analyst and/or Operator positions.

Job Requirements:

- Proven training skills in employee development for individuals and teams.

- Excellent interpersonal skills with emphasis on verbal/written communication including the ability to present performance feedback effectively and conflict resolution.

- Demonstrated ability to learn quickly and complete work with minimal supervision.

- Ability to document procedures and collaborate on the creation of policy development.

- Must have previous experience managing/supervising individuals and teams.

- Two years supervisory experience with direct customer contact in a technical environment - preferably including Network Operations Center background with trouble ticketing experience.

- Network experience in a centralized repair/troubleshooting/testing environment that included answering telephones, logging events in a ticketing system, and providing technical support and repair coordination.

- Knowledge of telecommunications field including (but not limited to) internet, telephony, VOD, and HFC cable systems.

- Must have working knowledge of databases and software applications; telecommunications telemetry; surveillance systems; layer 2 and 3 switches/routers; fiber-optic long haul transmission systems; OC-XX and SONET; UNIX

- Ability to multi task and manage multiple issues, projects, and/or duties simultaneously - including resources, priorities, and timelines.

- Must be willing to work in an entrepreneurial environment requiring broad experience, adaptability, quick learning and excellent problem solving skills

- Experience with ticketing systems (Remedy preferred)

- Experience with network monitoring systems (Netcool, Big Brother, HP Openview or Spectrum preferred)

- The GNOC is a 24/7/365 operation. Employees must be willing and able to work rotating and/or non-standard work shifts, including evenings, overnight, holidays, weekends, and on-call.

- This is an on call position and candidate must be available via cell phone or pager 24x7 while on call

Preferred Qualifications:

4-6 years or Vocational/Associates degree, Bachelors degree in related field - preferred, or equivalent work experience Certification in areas of expertise such as CCNA, Juniper, Voice, Optical and other fields is preferred.0-2 years direct (people) management experience preferred. Experience in leading cross functional teams and projects are required.

Education and Experience:



Associates degree (A.A.) or equivalent from two-year college or technical school; or three months to one year related experience and/or training; or equivalent combination of education and experience.

Supervisory/Managerial Responsibilities:



Supervisor: Plans, staffs, evaluates and directs work of employees of a work unit.

Travel Requirements:

Travel 15 %

Time Warner Cable offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, tuition reimbursement, and a pension plan. Qualified candidates should apply online at www.timewarnercable.com.

FCC Unit_TWC: HQ452
Controlling Establishment ID: 00236 - Herndon 13820 Sunrise Valley

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Fri, 14 Jun 2013 05:00:00 GMThttp://jobs.timewarnercable.com/job/Herndon-Supervisor%2C-NOC-Job-VA-20170/2665699/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Herndon-Supervisor%2C-NOC-Job-VA-20170/2665699/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Business Class Fiber Services Technician 1 (Findlay/Lima)
Requisition #: 146084BR
Posting Location: Findlay, OH, US
Alternative Locations: United States - Ohio - Lima;;
Area of Interest:Engineering/Technical Operations
Position Type: Full Time

Posting Job Description

Time Warner Cable Commercial Technical Operations Department currently seeks a Business Class Fiber Services Technician I. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.

Shift : 10:00 AM - 9:00 PM



Position Summary:

The Business Class Fiber Services Technician I is a technical position that requires a strong familiarity basic networking and telecommunications concepts. This position is responsible for supporting all product offerings within the Business Class suite, and providing superior technical support to ensure a positive customer experience at all times.

Essential Job Functions:

- Performs Installs, Service Calls, Disconnects, Move's, Adds and Changes of Business Class Fiber Services Accounts

o Install/Service METRO Ethernet circuits and equipment

o Install/Service Cell Tower Backhaul circuits and equipment

o Install/Service PRI circuits and equipment

o Utilizes various test equipment to troubleshoot and repair problems.

o Utilizes cellular and email communication to effectively communicate with supervisor, customers and OSC

- Assists with Installs, Service Calls, Disconnects, Move's, Adds and Changes of the CORE networks and special projects as assigned

- Performs PM procedures on Cell Tower, HUB and Collocation/POP sites as necessary

- Performs necessary update/verification of Trouble Ticket, Circuit Order Database (DLR/CLR) and workflow systems.

- Attends weekly safety and training meetings.

- Other duties as assigned by management.



Job Requirements (Knowledge, Skills, Abilities)

- Ability to read and comprehend simple instructions, short correspondence, and memos.

- Ability to write simple correspondence.

- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

- Applicants should have 1+ years of related field experience.

- Applicants should possess a basic understanding of network protocols and topology, enterprise networking, and fiber as well as a solid understanding of telephony.

- Must have a high school diploma or equivalent and a mechanical aptitude with working knowledge in using various tools and equipment.

- Must also have map reading skills, basic math and reasoning skills as well as the ability to communicate via email, and telephone.

- Basic knowledge and familiarity with TDM, SONET, Ethernet and OTDR test equipment as well as Volt/Ohm and Optical Power meters.

- Basic computer user skills such as internet/browser navigation and email usage.

- Must have solid customer service skills, and a professional work appearance.

- Must have Technical Ability.

- Team player with the ability to also work independently,

- Strong Problem-Solving skills.

- Customer-Service Oriented,

- Excellent Communication skills a must.

- Valid State driver's license and a good driving record required.



The above list of duties and responsibilities is intended to describe the overall nature and level of work being performed by individuals assigned to this position. The list is not intended to be an exhaustive list of all duties, responsibilities or skills that may be required of individuals in this position.



Preferred Qualifications
:


- Experience in Enterprise Networking, telecommunications or electronics preferred.

- CCNA or equivalent certifications preferred. Knowledge of installing and troubleshooting layer1/2 optical equipment, network hardware, and peripherals preferred.



Education and Experience:

- High school diploma or general education degree (GED); or zero to three months related experience and/or training; or equivalent combination of education and experience.



Other Position Considerations:

- Position has extensive contact with technical and office personnel, customers and general public.

- Requires lifting and carrying up to 65 pounds, digging, crawling, stooping and standing.

- Climbing on ladders.

- Works outside throughout the year in a variety of weather conditions, which may be extremely hot or extremely cold.

- Must be able to distinguish and identify various colors, which identify various wiring and cabling required for installations.

- May drive for long periods of time.

- Various hand tools, test equipment, company truck/van, workforce management device (i.e. C-Cor or Tough Book), cellular phone, PRI gateways/routers, layer 2 switches and a variety of other equipment associated with the installation and servicing of TWC customers.



Travel Requirements:

Overnight travel may be required.

FCC Unit_TWC: 0534
Controlling Establishment ID: 00481 - Findlay

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Tue, 14 May 2013 05:00:00 GMThttp://jobs.timewarnercable.com/job/Findlay-Business-Class-Fiber-Services-Technician-1-%28FindlayLima%29-Job-OH-45839/2596613/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Findlay-Business-Class-Fiber-Services-Technician-1-%28FindlayLima%29-Job-OH-45839/2596613/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:NOC Technician
Requisition #: 146121BR
Posting Location: Herndon, VA, US
Area of Interest:Information Technology Services
Position Type: Full Time

Posting Job Description

The Time Warner Cable Corporate office currently seeks a NOC (Surveillance) Technician for our Network Operations Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.

Position Summary



The Surveillance NOC provides network surveillance functionality (Eye on Glass) for backbone, voice, systems & applications, and TWC WiFi. This includes alarm correlation, alarm handling, trouble identification, event detection and logging, event filtering and trouble correlation.,

Essential Job Functions:

The NOC is a 24/7/365 operation. Employees must be willing and able to work rotating and/or non-standard work shifts, including evenings, overnight, holidays, weekends
- Quickly identify and analyze network events from NMS.

- Troubleshoot and evaluate network problems. Recommend the best solutions while escalating to next tier support and above, according to NOC procedures.

- Follow through and assist in troubleshooting after escalating to next tier staff.

- Respond to network incidents and activities. This includes, supporting SLA commitments between Network Operations and Customers (internal and external).

- Work independently with little supervision while providing clear documentation of activities, including customer, management, and reporting oriented information as well as detailed technical information.

- Understand and respond properly to escalation procedures.

- Inform management in a clear, concise, and timely manner of any customer or technical issues.

- Satisfactorily complete and maintain quarterly internal training and certification standards.

- Maintain a professional attitude and appearance while exhibiting a personable, polite and patient behavior at all times.

- Perform other related duties and tasks as assigned or as become evident.

Job Requirements:

The ideal candidate will have the following experience and qualifications:

- Demonstrates excellence and an attention to detail in written and oral communications (grammatical, spelling, facts, layout/style, professionalism)

Excellent analytical and decision-making skills
-
Prior experience with oversight/tracking of restoration and resolution activities within a multi-tiered support organization

- Proven ability to track multiple resources working on multiple, concurrent incidents/problems

- Proven ability to manage multiple incidents/problems across varying timelines

- Proven ability to effectively troubleshoot and isolate issues

- Proven, well-rounded diagnostic and troubleshooting skills

- Working knowledge of Unix; hands on experience (telnet, ssh, ping, traceroute, etc.)

- Sufficient knowledge of the processes and procedures utilized in the course of day to day activities (i.e., Event, Incident, Problem, Change, and Configuration Management)

- Established interpersonal skills, telephony skills, and typing skills

- Extensive, well-rounded technical knowledge of cable and telecommunications networks

- Working knowledge of voice communications, including local and long distance traffic flows for both switched and dedicated access.

- Working knowledge of VoIP communications and networks including IP network understanding and VOIP Protocols

- Working knowledge of MSO (Multi-Service Operators) networks and platforms

- Utilize the OSI model as a guide for systematic network troubleshooting

- Understand IP protocols (like http, RTP, FTP, SIP, RTCP) and routing protocols (IGRP, BGP, OSPF)

- Knowledge of various OS including Unix/Solaris, Windows server, and applications (Cisco, VERITAS, backup, IMAP/LDAP, Big Brother) Oracle, Net

- Basic understanding of DNS

- Basis understanding of LAN/WAN networks

- CCNA or equivalent experience preferred

- Cisco IOS configuration experience preferred

- Working knowledge of HFC network architecture preferred

- Network/NOC experience in a centralized repair/troubleshooting/testing environment that included answering telephones, logging events in a ticketing system, and providing technical support and repair coordination

- Excellent interpersonal skills with emphasis on verbal/written communication including the ability to present performance feedback effectively and conflict resolution

- Strong customer service orientation

- Ability to work under pressure and within a fast-paced environment

- Ability to work independently as well as function successfully within a team

- Must be willing to work in an entrepreneurial environment requiring broad experience, adaptability, quick learning and excellent problem solving skills

- Assertive to drive issues as appropriate through to resolution, while maintaining professionalism in all communications with both internal and external

- Ability to learn and follow emergency and accident procedures

- Solid multi-tasking and detail orientation skills

- Must have mature judgment and the ability to relate well with others

- Experience with ticketing systems (Remedy preferred)

- Experience with network monitoring systems (Netcool, Big Brother, or Spectrum preferred)

- Strong computer skills - including solid working knowledge of Windows-based applications

- Must be able to manage heavy workloads and high levels of activity and stress

- Must be able to manage multiple projects simultaneously, including resources, priorities, and timelines

- Ability to write routine reports and correspondence

- Ability to add, subtracts, multiply, and divides in all units of measure

Education and Experience:



Associate's degree (A.A.) or equivalent from two-year college or technical school; or three months to one year related experience and/or training; or equivalent combination of education and experience.

Supervisory/Managerial Responsibilities:



No Supervisory responsibilities with this position.

Travel Requirements:

None

Physical Demands:

The physical demands for this position are typical to an office environment and must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Time Warner Cable offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, tuition reimbursement, and a pension plan. Qualified candidates should apply online at www.timewarnercable.com. EOE/M/F/D/V

FCC Unit_TWC: HQ452
Controlling Establishment ID: 00236 - Herndon 13820 Sunrise Valley

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Mon, 13 May 2013 05:00:00 GMThttp://jobs.timewarnercable.com/job/Herndon-NOC-Technician-Job-VA-20170/2594068/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Herndon-NOC-Technician-Job-VA-20170/2594068/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Manager, Human Resources
Requisition #: 146394BR
Posting Location: San Diego, CA, US
Area of Interest:Human Resources
Position Type: Full Time

Posting Job Description

Company:

Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of video, high-speed data and voice services in the United States, connecting more than 15 million customers to entertainment, information and each other. Time Warner Cable Business Class offers data, video and voice services to businesses of all sizes, cell tower backhaul services to wireless carriers and, through its NaviSite subsidiary, managed and outsourced information technology solutions and cloud services. Time Warner Cable Media, the advertising arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions. More information about the services of Time Warner Cable is available at
www.twc.com
,
www.twcbc.com
,
www.navisite.com
, and
www.twcmedia.com
.

Position Summary:The HR Manager is responsible for client support and positive employee relations for a large employee base within the Pacific West Market, typically over 200 clients that span multiple functions and/or locations. This position serves as a senior HR presence with local client groups in assisting with HR issues as it relates to running the day-to-day operations of the business.
The Manager, Human Resources, will serve as a business partner with operations leadership, collaborating on business strategy, implementing key HR initiatives, and ensuring a positive union-free work environment, that both engages employees and drives operational excellence.
In addition, the Manager, Human Resources, will partner with the HR Centers of Expertise (COE) including; Training and Development, Talent, Compensation, Benefits and HR Operations to deliver HR programs and services to the client group.Key Responsibilities:
- Assist with change management, coaching and development of area leadership.
- Applies HR strategies around employee engagement, union avoidance, policy development, employee relations, and employee culture to client groups.
- Coach and mentor less experienced HR team members.
- Provide support to clients with the implementation, administration, and delivery of programs, procedures, and guidelines to help align the workforce with the strategic goals of the company.
Focus on service delivery with client groups.
- Partner closely with client group people leaders to ensure the consistent and fair resolution of employee relations issues. Works with leadership on any involuntary termination issues.
- Coach Managers in their communication, feedback, recognition and interaction responsibilities with the employees who report to them.
- Build knowledge of the organization, key business drivers, internal processes and customers in an effort to better help assigned client groups meet their business needs.
- Participate in team meetings within respective client groups to proactively develop solutions to support business strategy and to establish and maintain productive internal and external working relationships.
- Handles day to day employee relations matters.
- Represents the organization on projects and may perform in project leadership role and may guide the activities of lower level personnel.
- Promotes client group activities around the company's Mission & Values and Diversity & Inclusion initiatives.
- Perform all other duties as assigned.Qualifications:
- Bachelor's degree preferably in Human Resources Management and/or Industrial Relations or equivalent work experience is required.
SHRM certification preferred (PHR, SPHR)
- Minimum 5+ years' related professional HR business partner experience required.
- Requires proven ability to think strategically, use good judgment, as well as possess strong analytical, decision making, negotiation and problem solving skills.

- Knowledge of local, state and federal employment laws and regulations is required.
- Strong experience base in handling and resolving complex employee relations issues required.
- Must be able to effectively interact, provide direction, and resolve problems in employment matters with division-wide personnel and external customer/applicants.
- Requires strong facilitation skills and proven ability to interface with all levels of the Company. Ability to organize and prioritize work and handle multiple tasks simultaneously under pressure and meet goals/deadlines is a must.
- Must be able to maintain a calm attitude, think clearly, and stay focused.
- Must be able to work effectively in a fast- paced, change-oriented, and challenging work environment.
- Requires the use of effective verbal and written communication skills in the development and presentation of human resources programs with all levels of personnel within the organization.
- Can effectively coach and counsel managers and employees in various employment matters, as well as represent the company in legal employment matters.
- Excellent interpersonal, organizational and communication skills is required.
- Occasional travel required with overnight stays.

FCC Unit_TWC: 0561
Controlling Establishment ID: 00137 - San Diego Pacific Center

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Wed, 19 Jun 2013 07:59:00 GMThttp://jobs.timewarnercable.com/job/San-Diego-Manager%2C-Human-Resources-Job-CA-92101/2608866/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/San-Diego-Manager%2C-Human-Resources-Job-CA-92101/2608866/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Supervisor, Facilities
Requisition #: 146990BR
Posting Location: Charlotte, NC, US
Area of Interest:Facilities/Security
Position Type: Full Time

Posting Job Description

Purpose:

The primary purpose of this position is to coordinate the day-to-day operations and maintenance of all facilities /grounds in the market area in a manner consistent with Time Warner Cable policies and procedures, quality standards, customer needs and applicable regulations. The Facilities - Supervisor shall (1) determine the most effective use of resources, in-house, contractors, equipment and materials; (2) conduct routine inspections of sites; (3) maintain proper resource levels to meet work load; and (4) follow up on and work with vendors on repairs and maintenance work.

Essential Job Functions:

- Supervises facility personnel, including hiring, training, communication, scheduling, developmental coaching, objective and goals setting,

performance management and annual review

- Assigns work orders for routine preventive maintenance and repair of facilities building equipment and systems

- Assist in creating the budget, coding invoices, and insure that activities are in keeping with budgeted funds

- Organize facility operating systems ie. HVAC systems and controls, chillers, boilers, pumps, VAV or CAV boxes, air handlers, cooling towers, etc.

- Organize plumbing, landscaping, electrical, lighting systems, life safety and fire systems, roof, door hardware, general interior and exterior

building maintenance

- Organize building (wall, carpet, paint etc) repairs

- Organize pest control program

- Organize electrical rooms and equipment/material storage areas.

- Organize janitorial services and building supplies as needed

- Organize shredding and recycling programs

- Provide point of contact and oversight of cleaning companies, vending companies, cafeteria services (if applicable) and waste management companies

- Develop streamlined policy, procedures and techniques to enhance customer service, including inspection program and ticketing/reporting systems

- Organize generator maintenance program

- Evaluate tasks completion and performance by employees and contractors

- Complete regular site visits of properties in area, note deferred and/or required maintenance and any safety inspection issues

- Communicate with various levels of management as needed

- Performs emergency building work and site clean up as needed

- Safely operate a company vehicle for equipment pickup/delivery and to maintain off-site facilities

- Coordinate and assist on moves and capital projects as required. Manage both capital and OpEx projects within budget to include vendor selection,

scope of work & quote recommendation, financial approval, logistics, scope execution and payment processing

- Provide quality customer service by: cooperating with co-workers, responding politely to customers, working as a team member, accepting change in

a positive manner

- Secure bids and proposals for tasks required

- Performs other duties as assigned

Job Requirements:

- Ability to see, hear, read, write, walk, talk, climb, lift

- Ability to grasp/use hand and power tools

- Ability to read/use printed instruction

- Ability to read/understand basic mechanical drawings

- Ability to operate a motor vehicle

- Ability to work independently

- Ability to understand and apply proper safety and health standards and regulations

- Ability to stay up to date on building systems operations and functions

- Knowledge of energy management systems, building management and work order systems

Education Level:

Associate's degree (A. A.) or equivalent experience

Required Certifications, Licenses, Registrations, etc., to perform the essential functions of this position:

- Valid driver's license

- Microsoft word training certificate

- Excel training certificate

- General Contractor's License preferred

Working Conditions:

Typical office envrionement: over 66% of the time

Working at heights: under 33% of the time

Exposure to outdoor weather conditions: up to 66% of the time

Working in small or confined spaces: under 33% of the time

Working around electricity: under 33% of the time

Physical requirements as they relate to essential functions:

Stand: up to 66% of the time

Walk: up to 66% of the time

Sit: up to 66% of the time

Reach with hands and arms: up to 66% of the time

Use hand to manipulate, handle, or feel: up to 66% of the time

Climb or balance: under 33% of the time

Stoop, kneel, crouch, or crawl: under 33% of the time

Talk or Hear: over 66% of the time

See: over 66% of the time

Distinguish Colors: over 66% of the time

Lift, pus or pull: under 33% of the time

Max. push weight: 100 lbs.

Max. pull weight: 100 lbs.

Max. lift weight to waist: 100 lbs.

Max lift weight above shoulder: 75 lbs.

Experience/Skills Required:

- Mechanical aptitude required

- Must possess basic knowledge of building plumbing, rough and finish carpentry and painting methods

- Ability to grasp/use hand tools (hammer, screwdriver, wrenches, drill etc).

- Ability to use VOM

- Ability to read/understand basic mechanical drawings Ability to understand and apply proper safety and health standards and regulations

- Ability to stay up to date on building systems operations and functions

- Knowledge of energy management systems, building management and work order systems

- 3-5 years previous building maintenance experience required or experience in a specialty trade from the following: electrician, plumbing, HVAC,

carpentry/painter, sheet metal/welder and/or mechanic

- Supervisory experience preferred

- Ability to read and interpret blueprints a plus

- Must be available to respond to calls 7 days a week 24 hours per day

Travel requirements and frequency:

- Potential daily and overnight travel to other offices weekly

- Potential multiple night out of state travel monthly

Legal or Financial Responsibilities:


- Requires adherence to Time Warner Cable Standards of Business Conduct. Position must assist in maintaining the confidentiality of customer and

business data at all times.



Supervisory/Managerial Responsibilities:

Supervisor: Plans, staffs, coaches, evaluates and directs work of employees of a work unit.

COMMENTS:

Due to OSHA regulations, Time Warner Cable has weight limit requirements in place based on current equipment load restrictions. All personnel who are required to climb ladders, operate bucket trucks and/or any other equipment with weight limit restrictions will be subject to periodic weigh-ins, including but not limited to offer of employment and annual weigh ins.

FCC Unit_TWC: HQ452
Controlling Establishment ID: 00237 - Charlotte 7910 Crescent

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Wed, 19 Jun 2013 05:00:00 GMThttp://jobs.timewarnercable.com/job/Charlotte-Supervisor%2C-Facilities-Job-NC-28201/2677263/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Charlotte-Supervisor%2C-Facilities-Job-NC-28201/2677263/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS