http://jobs.timewarnercable.com/feeds/Human-Resources-New-York-NY-jobs/ Custom RSS Feed for Human-Resources-New-York-NY-jobs Sun, 26 May 2013 02:41:04 GMT en-us http://jobs.timewarnercable.com/feeds/Human-Resources-New-York-NY-jobs/ 720 Posting Job Title:Generalist, Human Resources
Requisition #: 146272BR
Posting Location: New York, NY, US
Area of Interest:Customer Service/Member Services
Position Type: Full Time

Posting Job Description

Position Summary:

The Generalist, HRBP, Human Resources serves as a business partner for leaders and provides day to day functional human resources support within a designated client group. This role will also provide support to the Human Resources team as needed.

Essential Job Functions:

- Assist in developing and maintaining effective employee relations with employees, supervisors and managers in respective functional client groups of 200+ employees. Works closely with supervisors and managers to ensure the consistent and fair resolution of employee relations issues. Ensures all data available is reviewed prior to rendering a decision that is in the best interest of the employee and the company.

- Assist in the implementation of human resources projects and initiatives. Work assignments are structured and may be supervised.

- Ensures that all programs, training, compensation, resources and benefits are administered fairly and consistently. Partners with Hiring Managers & Finance to determine equitable offers, which are within budget.

-Partners with other TWC departments seamlessly (TAM, Finance, Payroll, L&D, etc.)

- Conducts New Employee Orientation.

- Responsible for providing support to clients in a variety of forums including; company programs and policies, organizational development, employee and labor relations, and employee recognition. Assignments may focus on programming for assigned clients groups and across locations providing guidance on routine issues.

- May counsel employees concerning work-related problems and conduct termination interviews, providing feedback to management when appropriate.

-Oversees robust Internship program at assigned location of approximately 90 interns annually, 3x per year.

- Administer Exit Survey on all voluntary terminations. Facilitate all termination paperwork for voluntary and involuntary terminations.

- Participate in unemployment hearings of impacted employees within respective functional groups.

- Participate in team meetings within respective client groups. Educate assigned client groups regarding policy and procedure changes.

- Responsible for compiling data and HR metric reports for business leaders.

- Builds knowledge of the organization, processes and customers in an effort to better help assigned client groups meet their business needs.

-Partners with senior leadership to maintain employment contracts.

- Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Uses existing procedures to solve routine or standard problems; receives instruction, guidance and direction from others.

- Maintains performance management and merit process within assigned client groups

- Provides employees direction on filing for leaves of absence including, Medical, FMLA and/or Worker's Compensation claims.

- Track and compile data regarding Worker's Compensation claims and modified work duty within assigned client groups.

- Professional responsible for routine client support and HR administration for assigned client groups.

- Perform all other duties as assigned.

Job Requirements:

- 2+ years of experience in advising and coaching through disciplinary actions, personnel decisions preferred.

- 2+ years of proven experience with serving senior level clients preferred

- MS Word, Excel and PowerPoint required. PeopleSoft or other HRIS experience preferred.

- Sense of urgency, and ability to delivery on commitments. Experience with company programs and policies, org development, labor relations, and performance improvement preferred.

- Ability to juggle multiple tasks in a fast-paced environment required.

- Excellent organizational, and communication skills required.

- Must handle confidential matters with appropriate discretion.

- Valid driver's license and good driving record required.

The above list of duties and responsibilities is intended to describe the overall nature and level of work being performed by individuals assigned to this position. The list is not intended to be an exhaustive list of all duties, responsibilities or skills that may be required of individuals in this position.

Education and Experience:

- Bachelor's degree preferably in Human Resources Management or equivalent experience required.

- 3+ years of Human Resources or leadership experience preferred.

Travel requirements and frequency: Overnight Travel Negligible (Travel: 10-15%)

Legal/Financial Responsibilities: Requires adherence to Time Warner Standards of Business Conduct. Position must assist in maintaining the confidentiality of customer and business data at all times.

FCC Unit_TWC: NWNYC
Controlling Establishment ID: 00112 - NYC 9th Ave

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Mon, 20 May 2013 00:00:00 GMThttp://jobs.timewarnercable.com/job/New-York-Generalist%2C-Human-Resources-Job-NY/2606505/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/New-York-Generalist%2C-Human-Resources-Job-NY/2606505/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Manager, Marketing- Commercial Customer Experience & Loyalty
Requisition #: 146219BR
Posting Location: New York, NY, US
Area of Interest:Marketing
Position Type: Full Time

Posting Job Description

The Time Warner Cable Business Services department currently seeks a Customer Lifecycle Marketing Manager (Commercial Customer Experience & Loyalty) located in NYC. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.

Position Summary:
The Customer Lifecycle Marketing Manager will be responsible for focusing on the development of strategies and programs to reduce churn, including enhanced on-boarding & early life communications & messaging, customer engagement and referral programs, as well as loyalty initiatives. This position will increase the customer lifetime value of the Time Warner Cable Business Class customer by establishing relevant customer touch points and messaging that enhance the Customer Experience and builds loyalty.

Essential Job Functions:
- Takes leadership role cross-functionally to engage Sales, Customer Care and others to make optimal use of each customer interaction and establish standardized communications strategies and tactics for on-boarding, early life and ongoing customer communications.
- Develops a detailed strategic roadmap that leads toward the implementation and continuous enhancement of a loyalty marketing program.
- Develops a platform to support the creation and ongoing engagement of a Regional Customer Advisory Board. Establishes Customer engagement programs to leverage customer and partner referrals through Customer Testimonials and Case Studies.
- Manages ad agency relationship(s) in order to execute creative campaign requirements. Track and report on ongoing agency expenses to budget. Ensures competitive pricing and quality output from all agencies through ongoing RFPs and price quotes.
- Collaborates with Marketing Analytics team to deliver appropriate in-depth analytics to understand the levers that drive customer churn.
- Builds and manages strong working relationships across the Enterprise including Corporate Marketing, Learning & Development, Finance, Operations, and external vendors needed to implement churn reduction initiatives and build customer loyalty.

Leadership Skills:
- 4-6 years leadership experience required.
- Some experience leading geographically dispersed teams.

Job Requirements:
- Minimum of 7-10 years of progressive experience and leadership in building and implementing customer relationship and cross-sell/upsell marketing programs in the telecommunications or business services industry (B2B).
- Proven track record driving revenue growth and reducing churn through innovative marketing programs.
- General knowledge of Business Class voice, internet, cloud and cable tv services desired.
- Customer focused with a proven track record of success in achieving/exceeding growth and profitability goals.
- Strong financial/analytical skills required as well as development of business plans.
- Exceptional verbal, written and interpersonal communications skills.
- A dynamic leader that can switch from very focused, tactical project management to future-thinking strategic decisions with ease.
- Collaborative, team-based posture with the necessary people and performance management competencies to communicate a passion for winning.

All other Duties as Assigned

The above list of duties and responsibilities is intended to describe the overall nature and level of work being performed by individuals assigned to this position. The list is not intended to be an exhaustive list of all duties, responsibilities or skills that may be required of individuals in this position.

Education and Experience:
- Bachelors Degree required, MBA Marketing preferred.
- 7-10 years of relevant work experience required.
- Telecommunications or business services industries.

Legal/Financial Responsibilities:
Requires adherence to Time Warner Standards of Business Conduct. Position must assist in maintaining the confidentiality of customer and business data at all times.

FCC Unit_TWC: 8341
Controlling Establishment ID: 00110 - NYC E 23rd

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Wed, 15 May 2013 00:00:00 GMThttp://jobs.timewarnercable.com/job/New-York-Manager%2C-Marketing-Commercial-Customer-Experience-&-Loyalty-Job-NY/2599520/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/New-York-Manager%2C-Marketing-Commercial-Customer-Experience-&-Loyalty-Job-NY/2599520/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Territory Sales Manager
Requisition #: 145514BR
Posting Location: New York, NY, US
Area of Interest:Customer Service/Member Services
Position Type: Full Time

Posting Job Description

Position Summary
The purpose of this position is to provide day-to-day coordination and leadership for the MDU Sales Department, ensuring goals are met, revenue, cash flow, productivity and quality goals for the department. This leader will work closely with Marketing and Customer Care to ensure that all TWC customers are provided world class service.

Essential Job Functions:

- Provides leadership for the daily operations of the MDU Sales Department.

- Establishes performance goals, in accordance with divisional financial/subscriber goals, for Sales Department employees and monitors performance on a continual basis.

- Oversees all hiring, training and performance management of departmental staff.

- Provides feedback and direction related to performance targets/sales goals, campaigns, promotions, incentives, and overall compensation

- Ensures the needs of the customers are successfully met in order to meet the overall objectives of the department.

- Conducts analyses of sales performance, productivity, and quality results and ensures that there is a constant flow of information within the division

- Reviews, monitors and recommends budgeting and staffing needs.

- Establishes and ensures collaborative relationships with customers.

- Creates for review, commission and incentive plans which are tied to the overall objectives of the division.

- All other Duties As Assigned

The above list of duties and responsibilities is intended to describe the overall nature and level of work being performed by individuals assigned to this position. The list is not intended to be an exhaustive list of all duties, responsibilities or skills that may be required of individuals in this position.

Education and Experience:

- Prefer four year college degree and/or equivalent experience in sales management.

- Prior experience managing field sales personnel.

- Proven experience developing and executing sales plans including quota and account objectives.

- Demonstrated leadership skills.

- Highly organized with effective time management skills.

- Must be computer literate and have used sales database tracking programs.

Supervisory/Managerial Responsibilities:

Manager: Delegates authority to carry out work of a unit to subordinate supervisors or managers

FCC Unit_TWC: 8341
Controlling Establishment ID: 00110 - NYC E 23rd

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Mon, 29 Apr 2013 00:00:00 GMThttp://jobs.timewarnercable.com/job/New-York-CR-Sales-Manager-Job-NY/2571000/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/New-York-CR-Sales-Manager-Job-NY/2571000/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Facilitator, Bus Svs Sales
Requisition #: 144591BR
Posting Location: New York, NY, US
Area of Interest:Human Resources
Position Type: Full Time

Posting Job Description

The Business Services Sales Facilitator will be responsible for administering, organizing and delivering approved learning solutions to maximize employee and/or team sales performance with Time Warner Cable's Business Services as they relate to products, sales, soft skills, work procedures, policies and practices.


Management reserves the right to add, change or revise this job description at any time.

Essential Job Functions:

- Under general supervision, provides orientation and training for new Business Services employees

- Under general supervision, delivers product launch, up-skill and refresher training to existing employees.

- Prepares lesson plans relevant to training materials.

- Under general supervision, coaches to performance, attendance and behavioral challenges in the classroom.

- Recommends changes to existing training programs by providing feedback to the Director, Business Services Sales Learning Delivery

- Maintains records of training attendance, progress reports for trainees and monitors training results.

- Provide clear and concise communication to various levels of the organization.

- Acts as a change agent to drive change through the organization in a manner that encourages acceptance and promotes company strategies.

- Partners with sales leadership and training leaders to ensure training delivery meets the needs of the department and that training is delivered when necessary.

- Coordinates training activities with Director, Business Services Sales Learning Delivery and effectively communicates information and issues for all training activities, classroom challenges, training requests, etc.

- Possesses and applies a broad knowledge of call center, sales, retention and billing system principles, practices and procedures.

Job Requirements:

- Knowledge of specific sales areas that make high-level agent performance possible.

- Knows and applies fundamental concepts, practices and procedures of adult learning.

- Remains up to date on new philosophies, technologies, methods and techniques in the learning and development field.

- Takes responsibility for initiating goals for self-development.

- Work evenings/weekends as needed

Education Level:
Bachelor's degree (B. A.) from four-year college or university.

Required Education (Major) :
Bachelor's degree (B. A.) from four-year College or university; or equivalent training, education and experience.

Experience/Skills Required:

- 2+ years of experience in delivery of sales training materials.

- Knowledge and application of adult learning techniques.

- Experienced in all Microsoft software application required including Excel, Power Point, and Word desired.

- Advanced understanding and experience of TWC sales model,

- techniques and practices.

- Excellent organizational skills a must.

- Excellent written and oral communication skills.

- Must be a dependable and self-motivated individual who can work within a fast-paced environment and make decisions quickly and effectively.

Preferred:

- Telecommunications/Cable industry knowledge.

- Experience with database software/ICOMS or CSG billing system knowledge.

- Experience in Salesforce


Travel requirements and frequency :
Some assignments require travel up to 50 percent of the time and additional travel based on business needs and/or location

Legal or Financial Responsibilities :
Requires adherence to Time Warner Standards of Business Conduct. Position must assist in maintaining the confidentiality of customer and business data at all times.

Communication Skill level : Ability to read, write and speak needed to successfully accomplish the essential duties of this job. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning ability :
Intermediate Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Supervisory / Managerial Responsibilities :
Lead : Assigns, trains, schedules or oversees work of others.

Physical Requirements:
The physical demands for this position are typical to an office environment and must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CBTWC 5/14/2013

FCC Unit_TWC: 8341
Controlling Establishment ID: 00110 - NYC E 23rd

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Wed, 15 May 2013 02:59:00 GMThttp://jobs.timewarnercable.com/job/New-York-Facilitator%2C-Bus-Svs-Sales-Job-NY/2485641/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/New-York-Facilitator%2C-Bus-Svs-Sales-Job-NY/2485641/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Executive Producer, YNN Syracuse
Requisition #: 145884BR
Posting Location: Syracuse, NY, US
Area of Interest:Cable Television Production
Position Type: Full Time

Posting Job Description

SUMMARY
Provides quality, comprehensive 24-hour news programming to our viewers. Oversees all aspects of the daily production of news programming. Manages the activities of the producers, writers, reporters, technical staff and all other news production staff who are directly responsible for taking each news story from its concept to the air. Makes certain that we provide a balanced, accurate, objective picture of all newsworthy events.
DUTIES AND RESPONSIBILITES
News Production (technical and editorial)

- Able to produce any show on any shift.

- Directly responsible for breaking news coverage.

- Supervises the production and editorial process and directs staff to maintain quality and ethical standards

- Available to staff on a daily or as needed basis to provide guidance and advice concerning production issues, answer technical/editorial questions and resolve problems.

- Keeps senior management informed on major issues dealing with the department.

- Oversees the editorial process, copy edits packages, show scripts and monitors the final edited version of taped stories.

- Makes key decisions on breaking news stories and how to cover them

- Coordinates story coverage with other areas of the newsroom.

- Stays informed on current issues by reading newspapers, wires, assignment rundowns and other sources of information

- Keeps informed on legal issues as they relate to news coverage and employment law.

- Reviews content of news stories and checks for errors of fact, technical errors, creative content, miscues, editorial mistakes and all elements needed to deliver quality news programming.

- Critiques shows to find ways to improve them. Writes up daily notes on problems and what could have been done differently.

- Evaluates staff performance and gives on-going feedback for improvement.

- May be required to be on call off-shift or on weekends.

Human Resources Management

- Responsible for screening and hiring for direct report positions, and/or offering recommendations for hiring, promoting and assigning qualified staff members or freelancers.

- Effectively utilizes trains, develops, mentors and evaluates staff.

- Conducts formal periodic performance reviews, and offers input and recommendations for disciplinary action and termination.

- Monitors and coaches staff on performance improvement plans.

- Keeps informed on legal issues as they relate to employment law.

- Resolves interpersonal issues and conflicts.

- Manages staff time-off requests and conflicts and may be responsible for regular scheduling of producers.
Leadership

- Helps staff to understand the mission of the station.

- Communicates and ensures the achievement of short and long term goals to staff.

- Provides a motivating environment for staff.

- Serves as a liaison between editorial and all other departments to ensure all are working towards unified goals.

- Acts as a role model for staff by maintaining ethical, professional and legal standards.
Financial

- Authorizes staff overtime for news coverage.

- Approves of certain news gathering related expenses.
Other duties as assigned.
EDUCATION AND EXPERIENCE

- Bachelors Degree required. Degree Journalism/Communication /English or related field recommended.

- Required: At least 3-5 years as a producer or senior producer. Prior experience as an Executive Producer is a plus.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

APPLICATION PROCEDURES
Applicants must apply online at www.timewarnercable.com/careers will be considered.
Time Warner Cable supports a drug-free environment

FCC Unit_TWC: NWNYC
Controlling Establishment ID: 00234 - Syracuse Erie Blvd

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Fri, 10 May 2013 00:00:00 GMThttp://jobs.timewarnercable.com/job/Syracuse-Executive-Producer%2C-YNN-Syracuse-Job-NY-13201/2591552/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Syracuse-Executive-Producer%2C-YNN-Syracuse-Job-NY-13201/2591552/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Photographer/Truck Operator – YNN Syracuse
Requisition #: 143963BR
Posting Location: Syracuse, NY, US
Area of Interest:Engineering/Technical Operations
Position Type: Full Time

Posting Job Description

DUTIES AND RESPONSIBILITIES
:


- Shoots VO's and SOT's for general news.

- Shoots and edits franchise segments when assigned.

- Ability to edit on Non-Linear systems and tape/tape units.

- Edits Story Packages.

- Communicates with Chief Photographer, Assignment Desk, Ingest and Video Journalists on a regular basis, including when out in the field.

- Drive and Operates microwave/satellite uplink & transmission truck.

- Assists with training new hires on camera equipment as needed.

- Maintain a positive work atmosphere by behaving and communicating in a manner that works well with co-workers, supervisors and customers and is in line with Time Warner Cable's Mission and Values.

- This job description is not intended to be all-inclusive, and employee may also perform other reasonable related business duties as assigned by the supervisor and other management as required.

QUALIFICATIONS:



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE
:


- College degree preferred.

- One year minimum previous experience necessary.

- Ability to shoot, edit and operate live trucks.

- Put together story packages; shoot VO's, SOT's, and work under pressure during live breaking news.

- Editing knowledge of tape to tape, Non-Linear skills a plus.

- Thorough knowledge of operation policies and procedures.

- Must have ability to handle various tasks simultaneously, organize, prioritize, make decisions and work efficiently and effectively under deadlines.

- Must be able to work weekends, evenings and holidays.

- Must have a valid driver's license.

MENTAL/PHYSICAL DEMANDS:

- Must be able to function under considerable levels of stress and be able to manage multiple tasks.

- Must be able to maintain amicable working relationships with co-workers, management and the public.

- Regularly required to stand; walk; stoop, bend, kneel, crouch, or crawl.

- Must be able to hear and speak.

- Must frequently lift and/or move up to 70 pounds.

- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

- Must meet manufacturer's weight requirements for all equipment used.

- Required to sit at times; use hands to finger, handle, or feel, video editing will be done as assigned; reach with hands and arms and climb or balance.

WORK ENVIRONMENT:


- Must be able to function under considerable levels of stress and be able to manage multiple tasks.

- Must be able to deal with the public in a professional and courteous manner on a regular basis.

- Must be able to maintain amicable working relationships with co-workers, and management.

- Regularly exposed to outside weather conditions.

- Frequently exposed to high, precarious places.

- The noise level in the work environment is usually moderate and can be loud at times.



HUMAN RELATIONS:


- Must be able to interact effectively with community, as well as other employees.

Time Warner Cable supports a drug-free environment


FCC Unit_TWC: NWNYC
Controlling Establishment ID: 00234 - Syracuse Erie Blvd

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Sat, 04 May 2013 02:59:00 GMThttp://jobs.timewarnercable.com/job/Syracuse-PhotographerTruck-Operator-YNN-Syracuse-Job-NY-13201/2431866/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Syracuse-PhotographerTruck-Operator-YNN-Syracuse-Job-NY-13201/2431866/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Specialist, Environmental Health and Safety (EH&S)
Requisition #: 146047BR
Posting Location: Schenectady, NY, US
Area of Interest:Human Resources
Position Type: Full Time

Posting Job Description




POSITION SUMMARY:

Develop and implement programs designed to ensure conformance to applicable federal, state, local standards related to environmental compliance, occupational health and safety (I.e. OSHA, EPA, DEP, DOT, NFPA, ANSI, etc.). Ensure that company policies and procedures are followed by planning and administering health and safety programs designed to reduce the risk of occupational injury, minimize business disruption and damage of property. Develop and deliver training to ensure knowledge of applicable standards and regulatory requirements, as well as safe driving and work habits.



ESSENTIAL JOB FUNCTIONS
:

- Analyze the work environment and develop programs designed to control, eliminate, and prevent occupational disease and/or injury caused by physical, chemical, biological agents or ergonomic factors

- Provide technical support to front line leadership on matters related to occupational safety, environmental compliance, and loss prevention

- Conduct field and site inspections to enforce adherence to laws, regulations and employer policies governing occupational safety and environmental compliance

- Assist with the collection and submission of data required to satisfy environmental permit and reporting requirements (I.e. Air Permit reports, Tier II, RMP, etc.)

- Prepare reports and loss analysis for use by company personnel and regulatory agencies

- Develop and manage initiatives to promote a productive safety culture, including programs designed to increase employee involvement, education, and recognition

- Collect and interpret injury data to identify trends and/or causal factors, such as system failure, human error, incomplete or faulty decision-making, or a weakness in existing policies or practices or regulations

- Investigate incidents and non-compliance events to determine contributing factors and recommend remedial action to prevent reoccurrence

- Liaise with regulatory agencies on matters related to reporting and/or investigating compliance concerns


-

Develop and deliver regulatory required training related to health and safety

JOB REQUIREMENTS
:

- Strong interpersonal, written and communication skills

- Ability to address and solve EHS issues from a universal perspective

- Must be an independent self-motivated individual who has the ability to work on various projects, at varying degrees of progress with accompanying stress

- Must be able to perform inspections of warehouses, head ends, roadside work sites, call centers and vehicles that involve walking throughout the work areas and climbing steps

- Must be able to coach, teach and counsel and be comfortable speaking to groups

- Must be able to work independently without day-to-day supervision

- Skilled in performing safety inspections and ensuring compliance with OSHA, DOT, NFPA, MUTCD, and EPA standards

- Ability to communicate technical information to non-technical personnel; knowledge of federal, state and local safety regulations, protocols and/or procedures

- Ability to investigate and analyze information and to draw conclusions; ability to gather data, compile information and prepare reports

EDUCATION/EXPERIENCE


- 1-3
Years (appropriate professional certifications and/or education may be considered toward experience at discretion of Director, EH&S)

- Bachelor's degree (B. A.) from four-year college or university; or equivalent training,

education and experience

- Associate's degree (A. A.) or equivalent from two-year College or technical school; or three

months to one year related experience and/or training; or equivalent combination of

education and experience

PREFERRED QUALIFICATIONS:


- Bachelor's degree related to environmental health and safety, business administration, organizational development, or related discipline is preferred. Any one or a combination of the following certifications is preferred and may contribute to the work experience requirements: ASP, CHMM, OHST/CHST, CLCS, or equivalent industry recognized certification

TRAVEL REQUIREMENTS


- Travel 75% within assigned territory; up to 10% outside assigned territory



FINANCIAL REPSONSIBILITIES:


Requires adherence to Time Warner Standards of Business Conduct

Position must assist in maintaining the confidentiality of customer and business data at all times



Finally, Time Warner Cable offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, tuition reimbursement, and discounted services (in specified areas).

FCC Unit_TWC: 0756
Controlling Establishment ID: 00006 - Schenectady Highbridge

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Thu, 16 May 2013 00:00:00 GMThttp://jobs.timewarnercable.com/job/Schenectady-Specialist%2C-Environmental-Health-and-Safety-%28EH&S%29-Job-NY-12008/2601538/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Schenectady-Specialist%2C-Environmental-Health-and-Safety-%28EH&S%29-Job-NY-12008/2601538/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Executive Producer, YNN Buffalo
Requisition #: 145881BR
Posting Location: Buffalo, NY, US
Area of Interest:Editorial
Position Type: Full Time

Posting Job Description

SUMMARY


Provides quality, comprehensive 24-hour news programming to our viewers. Oversees all aspects of the daily production of news programming. Manages the activities of the producers, writers, reporters, technical staff and all other news production staff who are directly responsible for taking each news story from its concept to the air. Makes certain that we provide a balanced, accurate, objective picture of all newsworthy events.

ESSENTIAL DUTIES AND RESPONSIBILITIES



News Production


- Able to produce any show on any shift.

- Directly responsible for breaking news coverage.

- Supervises the production and editorial process and directs staff to maintain quality and ethical standards

- Available to staff on a daily or as needed basis to provide guidance and advice concerning production issues, answer technical/editorial questions and resolve problems.

- Keeps the news director and senior management informed on major issues dealing with the department.

- Oversees the editorial process on their shift, copy edits packages, show scripts and monitors the final edited version of taped stories.

- Makes key decisions on breaking news stories and how to cover them.

- Coordinates story coverage with other areas of the newsroom.

- Stays informed on current issues by reading newspapers, wires, assignment rundowns and other sources of information.

- Keeps informed on legal issues as they relate to news coverage and employment law.

- Reviews content of news stories and checks for errors of fact, technical errors, creative content, miscues, editorial mistakes and all elements needed to deliver quality news programming.

- Critiques shows to find ways to improve them. Writes up daily notes on problems and what could have been done differently.

Human Resources Management

- Makes recommendations for hiring, promoting and assigning qualified staff members or freelancers.

- Effectively utilizes, trains, develops, mentors and evaluates staff.

- Provides input on staff for formal performance reviews, disciplinary action and termination.

- Monitors staff on performance improvement plans.

- Keeps informed on legal issues as they relate to employment law.

- Resolves interpersonal issues and conflicts.

- Evaluates staff performance and gives on-going feedback for improvement.

Presentation Skills

- Consistently leads, participates in and contributes content for editorial and staff meetings.

- Occasionally represents station at other events.

Leadership

- Helps staff to understand the mission of the station.

- Communicates and ensures the achievement of short and long term goals to staff.

- Provides a motivating environment for staff.

- Serves as a liaison between editorial and all other departments to ensure all are working towards unified goals.

- Acts as a role model for staff by maintaining ethical, professional and legal standards.

Financial

- Authorizes staff overtime for news coverage.

- Authorizes use of stringer video.

- Approves of certain news gathering related expenses.

- Performs other duties as assigned.

QUALIFICATIONS


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

EDUCATION AND/OR EXPERIENCE


- Bachelors Degree, preferably in Journalism/Communication /English or related field.

- Required: At least 3 years news experience as a producer or executive producer.

- Minimum one cumulative year experience in the field as a reporter, photographer or field producer.

- Extensive experience covering news.

- Knowledge of Western New York.

- Experience writing, editing, creating news stories and making high-level editorial decisions.

KNOWLEDGE/SKILLS/ABILITIES


- Excellent verbal and written communication skills, strong interpersonal and good organizational skills.

- Strong computer skills and ability to work with common office software systems.

- Ability to use standard office equipment, including computers, fax machines, copiers, etc.

- Solid news judgment, with knowledge of current local news and newsmakers a plus.

- Ability to make quick decisions, multi-task, and work effectively and efficiently under pressure and deadlines.

- Must be able to use and have knowledge of common television newsroom computer systems and software, with ability to learn new software systems.

- Thorough knowledge of operational and office policies and procedures.

- Experience or functional knowledge of news video editing systems preferred, with knowledge of non-linear and or desktop-based editing systems a plus.

- Ability to shoot and edit video preferred.

WORKING CONDITIONS

- Fast-paced environment requiring flexibility, immediate and appropriate responses and swift news judgment.

- Stressful environment requiring patience, sensitivity and strong people skills.

- Creative, entrepreneurial environment that attracts talented people requiring the ability to listen, follow instructions, identify and meet their needs, and take constructive criticism.

- 24/7 on call.



APPLICATION PROCEDURES



Only applicants who apply online at www.timewarnercable.com/careers will be considered.





Time Warner Cable supports a drug-free environment


FCC Unit_TWC: NWNYC
Controlling Establishment ID: 00457 - Buffalo Chicago St

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Tue, 14 May 2013 00:00:00 GMThttp://jobs.timewarnercable.com/job/Buffalo-Executive-Producer%2C-YNN-Buffalo-Job-NY-14201/2596615/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Buffalo-Executive-Producer%2C-YNN-Buffalo-Job-NY-14201/2596615/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:VP, Organization Development & Design
Requisition #: 146218BR
Posting Location: Charlotte, NC, US
Area of Interest:Human Resources
Position Type: Full Time

Posting Job Description

Position Summary:

The new Vice President, Organization Design and Development will be responsible for leading the talent management efforts for the organization through partnerships with business and HR leaders for the purpose of focusing on the development of key jobs and top talent. As such, the incumbent will lead the deliberate design and management of the corporate culture, while owning the strategy for growing the capabilities of individuals and the organization as a whole. The new Vice President will also be responsible for designing and implementing a variety of initiatives to support leadership development and new leader assimilation. In addition to leading the organization's design efforts, he/she will be responsible for designing and implementing a high-functioning performance management culture. The incumbent will also be tasked with actively managing a network of external executive coaches to support internal needs as they arise, while ensuring an ROI from the engagement. Additional responsibilities include designing and facilitating organizational development interventions with leadership teams, and for consulting with HR Business Partners and line leaders on people strategies for specific business units. This role will require traveling to the Company's Corporate Offices in New York City, as well as various markets across the country.

Job Requirements:

The successful candidate must possess the following:
- Ability to recruit, develop and lead a team of organization development and organization design professionals.

- Plan, develop and implement strategies that will be respected for its depth of expertise in this subject matter area.

Broad ability to develop and nurture relationships with business leaders.

- Extremely high standards of personal integrity.

- Ability to preserve confidentiality of highly sensitive information.

- Must possess professional maturity, judgment and understanding of how to work effectively within a large organizational structure.

- Must possess excellent communication skills, both verbal and written; as well as the ability to adapt his/her style to meet the needs of different stakeholders.

- Ability to gain respect and establish partnering relationships with senior executives.

- Team oriented; collaborates with others, builds relationships, with a willingness to contribute to support team success.
The successful candidate must have a demonstrated track record of proficiency in the following Competencies:

A.Interpersonal:

Must possess interpersonal and communication behaviors that facilitate successful one-on-one and group interactions, while building strategic partnerships and relationships through the ability to influence, cultivate networks, and a compelling communications style.

B.Leadership:

Must demonstrate leadership behaviors that guide others in the successful execution of their assigned responsibilities, and help them aspire to and achieve organizational outcomes. The incumbent must be able to build and energize talent through coaching and developing others; build strong strategic partnerships and relationships, and create alignment and accountability through empowerment and delegation; and drive efficiencies by leading change.

C.Business Management:

The successful candidate must possess management behaviors that guide or direct the business unit in achieving the outcomes necessary for the organization's success. This individual will have a proven track record of effective business acumen and management that will include building organizational talent, driving execution, establishing strategic decisions, and driving efficiencies through effective operational decision making.

D.Personal attributes:

The successful candidate will demonstrate a passion for results through personal traits, qualities and dispositions that facilitate success in a job.

FCC Unit_TWC: HQ452
Controlling Establishment ID: 00237 - Charlotte 7910 Crescent

More on TWC:
]]>Mon, 20 May 2013 00:00:00 GMThttp://jobs.timewarnercable.com/job/Charlotte-VP%2C-Organization-Development-&-Design-Job-NC-28201/2606183/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Charlotte-VP%2C-Organization-Development-&-Design-Job-NC-28201/2606183/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:HR Employee Services Center Analyst, Operations Excellence
Requisition #: 146297BR
Posting Location: Charlotte, NC, US
Area of Interest:Human Resources
Position Type: Full Time

Posting Job Description

The Time Warner Cable Corporate office currently seeks an Analyst, Operations Excellence for our Human Resources Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.

The Analyst, Ops Excellence supports the development and maintenance of various ESC processes by gathering requirements, conducting analysis, testing, and coordinating with internal and external customers to deliver high quality, cost effective solutions. The Analyst, Ops Excellence also provides technology support for HR applications, serving internal customers including HR Information Systems (HRIS), HR Business Partners, and various Centers of Excellence.

Process Improvement:

- Partner with subject matter experts to define new or enhanced processes, document functional business requirements, create
operating procedures, and provide training to staff regarding new processes

- Conduct stakeholder analyses to determine scope and impact of planned changes, identify risks, and design and implement effective
change management strategies to increase engagement, minimize risk, and promote adoption of change

- Facilitate process improvement projects of medium size and scope to standardize and/or centralize activities into the Employee Services Center

- Employ project management tools such as project charters, statements of work, resource plans, project plans, status reports, and issue/risk logs
to ensure project deliverables are successfully achieved on time and within budget

HR Reporting and Analytics:

- Support Specialist, Ops Excellence in navigating HR Systems and creating/modifying basic queries

- Serve as point of contact for escalated data requests and respond in a timely manner to ensure a positive end-user experience

- Analyze new requests for data to ensure maintenance of data privacy and confidentiality

- Partner with HR Information Systems Team to maintain established reporting model and build appropriate queries in HR Systems

- Develop positive collaborative relationships with all HR departments, Accounts Payable, Finance, and Payroll

Job Requirements:

- Bachelor's Degree in Business Administration, Human Resources, or related field and a minimum of 3 years relevant work experience

- Experience in assessing, designing, developing, and implementing processes in a fast-paced, operations-focused environment using a
variety of tools and methodologies

- S

trong consultation skills, with the ability to effectively interact, partner, and influence staff in various levels of the organization

- Experience with HR applications, specifically query writing required

- Demonstrated experience in supporting HR-related technology enhancements, system upgrades, and process improvements through the
documentation of functional business requirements, execution of test scripts, issues tracking/reporting, etc.

- Strong written and verbal communication skills

- Advanced level MS Office (Excel, PowerPoint, Visio, Project etc.) skills

Preferred Qualifications:

- Recent hands-on experience with PeopleSoft highly preferred

Education & Experience:
Bachelor's degree (B. A.) from four-year college or university; or equivalent training, education and experience.


Travel Requirements:

No

Supervisory/Managerial Responsibilities:
No Supervisory responsibilities with this position.

FCC Unit_TWC: HQ452
Controlling Establishment ID: 00237 - Charlotte 7910 Crescent

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Mon, 20 May 2013 00:00:00 GMThttp://jobs.timewarnercable.com/job/Charlotte-HR-Employee-Services-Center-Analyst%2C-Operations-Excellence-Job-NC-28201/2606194/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Charlotte-HR-Employee-Services-Center-Analyst%2C-Operations-Excellence-Job-NC-28201/2606194/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Sr. Consultant, Human Capital Analysis & Planning
Requisition #: 146023BR
Posting Location: Charlotte, NC, US
Area of Interest:Human Resources
Position Type: Full Time

Posting Job Description

The Time Warner Cable Corporate office currently seeks a Sr. Consultant for our Human Capital Analysis and Planning department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.

Position Summary
The HCAP Senior Consultant will report to the Sr. Director, Human Capital Analysis and Planning (HCAP) within the Corporate Human Resources department. This position will be responsible for leveraging workforce related data resources to conduct analysis, develop insights, present reports and communicate recommendations.
The primary responsibility of this role will be to lead efforts to compile and analyze data based on key business questions identified by HR leadership and to test hypothesis. The solutions developed will address business problems for HR leadership through a planning model requiring both financial (costs and benefits) and statistical evidence to support decisions and actions.
The HCAP Senior Consultant will also support the employee opinion survey process. This will include partnering with the survey vendor to ensure services (online survey, reports, and admin tools) meet business needs.
Additionally, the HCAP Senior Consultant will develop recurring reports and scorecards focusing on employee subject matter. The HCAP Senior Consultant will partner with the Human Resources Information Systems (HRIS) team to develop new reports as well as with departmental leads to address their analytic reporting needs.
As needed, the HCAP Senior Consultant will identify and address missing components of the human capital data infrastructure. Then design, implement and manage tools such as employee surveys as a means to improve analysis capabilities.
This role requires significant attention to detail, emphasis on high-quality deliverables, and excellent technical skills.

Essential Job Functions:
Develop and deliver ROI studies for HR programs such as learning programs
Conduct research leveraging data analysis techniques including (but not limited to) correlation, regression, forecasting, linkage analysis, and cost/benefit or ROI analysis
Establish, standardize and document operational and human capital metrics
Participate in implementation projects for the Cognos Workforce Performance reporting tool
Design, implement and manage employee surveys as a means to improve analysis capabilities
Provide consulting and summary reporting based on survey data for leaders across the organization

Job Requirements:

Seven plus years related experience (workforce / demographic analysis and metrics / reporting experience)

Experience leveraging survey data for advanced research such as the relationship between employee satisfaction and performance

Knowledge of and experience with statistics and advanced quantitative measurement techniques (establishing correlation, forecasting, regression, advanced survey techniques)

Experience using statistics software such as SAS, R or SPSS

Successful implementation of key metrics, assessing data sources, documenting processes, and leveraging technology to gain efficiencies for the learning and development function

Advanced data reporting experience using industry standard tools - SAS, SPSS, SQL, Cognos, Excel, PeopleSoft and associated reporting tools

Advanced computer skills with an emphasis on MS Excel - expert skill set with Pivot tables, VLOOKUP functions, and Macros

Proven ability to multi-task and meet critical deadlines, and drive time sensitive projects and deliverables to successful conclusion, while collaborating with multiple key stakeholders

Outstanding attention to detail, and demonstrated success in building and quickly establishing trust and confidence with all key constituents across the enterprise

Excellent problem solving and analytical skills combined with the ability to formulate insights, and to deliver expert advice, recommendations, and consulting for historical measures and leading indicators as well as an overall decision support strategy

Excellent communication skills, verbal and written, with the ability to maintain a high level of confidentiality. Demonstrated ability to create and deliver appropriate training and communications in support of tools, processes, and data integrity

Exceptional ability to visually present and communicate compelling data, analysis and findings

Ability to operate with a high degree of interpersonal flexibility and confidentiality


Preferred Qualifications:

Master's Degree in Industrial Organizational Psychology, Economics, Business, Statistics or related area

Knowledge and understanding of HR programs such as training, critical measures and metrics, and demonstrated ability to create and deliver business critical decision support reports and tools

Education and Experience:

Bachelor's degree (B. A.) from four-year college or university; or equivalent training, education
and experience

Travel Requirements:
Yes, Travel 5%

Supervisory/Managerial Responsibilities:
No Supervisory responsibilities with this position
Time Warner Cable offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, tuition reimbursement, a pension plan and Free Cable/Internet. Qualified candidates should apply online at www.timewarnercable.com. EOE/M/F/D/V

FCC Unit_TWC: HQ452
Controlling Establishment ID: 00237 - Charlotte 7910 Crescent

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Fri, 10 May 2013 00:00:00 GMThttp://jobs.timewarnercable.com/job/Charlotte-Sr_-Consultant%2C-Human-Capital-Analysis-&-Planning-Job-NC-28201/2591545/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Charlotte-Sr_-Consultant%2C-Human-Capital-Analysis-&-Planning-Job-NC-28201/2591545/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Instructional Designer
Requisition #: 140494BR
Posting Location: Charlotte, NC, US
Area of Interest:Human Resources
Position Type: Full Time

Posting Job Description

The Time Warner Cable Corporate office currently seeks a/an Instructional Designer for our HR Learning & Development Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.

Position Summary
This hands-on position is responsible for the design, development and implementation of training solutions created for customer facing employees, supervisors and field partners. Project management including project planning, execution, measurement and follow up is essential. This position requires the Instructional Designer to work closely with their Learning Development & Inclusion partners, Training Delivery Leadership, Product Management teams, vendors and other business stakeholders to develop company-wide training courses that address corporate goals and objectives. To be successful, this individual must have solid experience designing and developing learning materials. Attention to detail while managing multiple projects is a must.

Essential Job Functions:

Design, develop and implement quality training solutions that are on-target, on-budget and on-time, working within a predefined process.
Control overall progress and quality of work and communicate project status to manager, the SMEs and team members on the project.
Establish and maintain high performing relationships with members of Learning Development & Inclusion, Training Delivery teams and TWC business leaders to ensure materials meet agreed-upon needs.

Manage training vendors when needed; including content quality, timelines and budget.
Maintain and grow knowledge of the training industry including new methodologies for behavior transfer including blended approaches using e-learning.
Act as a prime interface between Training Delivery Leadership, employees and vendors contracted (when needed) to develop and conduct training.
Maintain a deep knowledge of existing and new curriculum; this may include facilitating courses to gain knowledge.
Implement LD & I Learning Strategy.
Ensure quality checks are performed on all customer deliverables.
Develop detailed project plans including resources and timelines and manage to the deadlines set.
Collaborate with peers to determine standard metrics and evaluation processes used to measure the impact of training.

Job Requirements:

- Proven competency in instructional design with expertise in the development of blended learning within a corporate environment

- Strong project management skills applied in a corporate environment; experience in managing multiple design projects

- Ability to lead a project team, including gathering all resources, building the team, overseeing content development and managing timelines and budget.

- Ability to build and sustain relationships with key decision makers in Human Resources; corporate and regional field operations

- Minimum of a Master's degree in Instructional Design or Instructional Technology with at least 1-2 years' experience in a corporate setting.

- Experience in all phases of the instructional design process, leadership development, and coaching techniques

- Ability to solve problems and think strategically while managing projects

- Ability to communicate effectively both written, verbally and persuasively with individuals as well as with small and large audiences

- Up to 30% travel


Preferred Qualifications:
Experience in design/development of product training

Education and Experience:
Master's degree (M. A.) or higher. Must be in Instructional Design or Instructional Technology.

Travel Requirements:
Yes, Travel 30%

Supervisory/Managerial Responsibilities:
No Supervisory responsibilities with this position.

CBTWC 02/25/13

FCC Unit_TWC: HQ452
Controlling Establishment ID: 00237 - Charlotte 7910 Crescent

More on TWC:
]]>Sat, 04 May 2013 02:59:00 GMThttp://jobs.timewarnercable.com/job/Charlotte-Instructional-Designer-Job-NC-28201/2215256/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Charlotte-Instructional-Designer-Job-NC-28201/2215256/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Compensation Consultant
Requisition #: 146346BR
Posting Location: Charlotte, NC, US
Area of Interest:Human Resources
Position Type: Full Time

Posting Job Description



Time Warner Cable's Compensation Department is currently looking for a Compensation Consultant that is a motivated self-starter with solid compensation experience to join the team. The main role of this position is to provide ongoing analytical support for TWC's compensation programs and initiatives.

JOB REQUIREMENTS and ESSENTIAL DUTIES:



Major duties include, but are not limited to:

Provides analytical support for Time Warner Cable's compensation and rewards initiatives, including the design, development, and

implementation of company-wide compensation structures, compensation metrics, and job alignment
Manages and provides expertise and guidance on multiple compensation projects/initiatives, securing and coordinating all necessary

resources. Implements, administers, and maintains projects to completion. Projects may include: Annual Compensation Cycle,

Annual- and Job-Based Incentive Plans, Sales Incentives and other Compensation programs
Prepares special studies and recommendations on subjects such as base salaries and salary structures, annual incentives, sales

incentives and long-term incentives
Create models to analyze changes to existing compensation programs or the implementation of new programs
Provides compensation support to assigned business clients, performing duties such as: external market pricing, salary offer analyses,

and providing expert knowledge on Compensation issues
Manages and/or participates in the following recurring compensation initiatives:

o

Annual third-party compensation survey submissions

o

MarketPay utilization

o

Position-to-market analyses

o

Market pricings

Conducts training related to the annual compensation cycle, use of Time Warner Cable's compensation management tool, and other compensation programs
Maintains knowledge of competitive labor market trends and federal and state legislation that may impact Time Warner Cable's compensation policies and practices
Maintains knowledge of the company's pay structures including base salary, annual incentives, and long-term incentives
Assists in the preparation and delivery of communications to enhance the perceived value of Time Warner Cable's compensation programs
Analyzes data, creates data models and designs and implements technological tools to simplify the work in the department
Conducts ad hoc assignments and projects as requested



QUALIFICATION REQUIREMENTS:

Bachelor's Degree with at least 5 years of compensation experience; quantitative degree preferred.
Demonstrated expertise in compensation program concepts and analytics; CCP preferred; consulting experience preferred.
Experience with market pricing, salary surveys, design and management of compensation programs and incentive plan administration/design.
Demonstrated expertise in market research methods and report preparation.
Ability to accurately compile and synthesize quantitative and qualitative information, draw conclusions, and present solutions and recommendations to management.
Demonstrated expertise in data management, detailed data modeling and development of technological tools to simply the department's processes.
Strong verbal and written communication skills and the ability to communicate compensation concepts across the company.
Strong project management skills.
Accuracy and attention to detail.

Must function as a team player and have the ability to handle multiple priorities.
Intermediate to advanced knowledge of Microsoft Office products, specifically MS Excel.
Intermediate to advanced functional knowledge of PeopleSoft HRMS; intermediate technical knowledge of PeopleSoft HRMS preferred.

FCC Unit_TWC: HQ452
Controlling Establishment ID: 00237 - Charlotte 7910 Crescent

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Mon, 20 May 2013 00:00:00 GMThttp://jobs.timewarnercable.com/job/Charlotte-Compensation-Consultant-Job-NC-28201/2605827/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Charlotte-Compensation-Consultant-Job-NC-28201/2605827/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Sales Facilitator
Requisition #: 145703BR
Posting Location: Milwaukee, WI, US
Area of Interest:Human Resources
Position Type: Full Time

Posting Job Description

Purpose :

The Sales Facilitator will be responsible for administering, organizing and delivering training programs for all aspects of Time Warner Cable's Sales and Retention department as they relate to products, sales, soft skills, retention skills, work procedures, policies, practices and billing system functionality.

Management reserves the right to add, change or revise this job description at any time.

Essential Job Functions:


- Under general supervision, provides orientation and training for new employees in the Sales and Retention organizations.

- Under general supervision, delivers product launch, up-skill and refresher training to existing employees.

- Prepares lesson plans relevant to training materials.

- Under general supervision, coaches to performance, attendance and behavioral challenges in the classroom in coordination with HRBP, Lead Facilitator and manager as required.

- Recommends changes to existing training programs by providing feedback to the Sales Learning Delivery or Lead Facilitator.

- Maintains records of training attendance, progress reports for trainees and monitors training results.

- Provide clear and concise communication to various levels of the organization regarding training delivery.

- Acts as a change agent to drive change through the organization in a manner that encourages acceptance and promotes company strategies.

- Partners with sales and retention leadership and training leaders to ensure training delivery meets the needs of the department and that training is delivered when necessary.

- Coordinates training activities with the Sales Learning Delivery Manger or the Lead Facilitator and effectively communicates information and issues for all training activities, classroom challenges, training requests, etc.

- Possesses and applies a broad knowledge of call center, sales, retention and billing system principles, practices and procedures.

Job Requirements:

- Knowledge of specific sales and retention subject areas that make high-level agent performance possible.

- Knows and applies fundamental concepts, practices and procedures of adult learning.

- Remains up to date on new philosophies, technologies, methods and techniques in the learning and development field.

- Takes responsibility for initiating goals for self-development.

- Work evenings/weekends as needed

Education Level:
Bachelor's degree (B. A.) from four-year college or university.

Experience/Skills Required:

- 2+ years of experience in delivery of training materials

- Knowledge and application of adult learning techniques

- Experienced in all Microsoft software application required including: Excel, Power Point, and Word desired

- Advanced understanding and experience of sales and retention techniques and practices

- Excellent organizational skills a must

- Excellent written and oral communication skills

- Must be a dependable and self-motivated individual who can work within a fast-paced environment and make decisions quickly and effectively

Preferred

- Cable industry knowledge.

- Experience with database software/ICOMS or CSG billing system knowledge.

Travel requirements and frequency :
Some assignments require travel up to 25 percent of the time.

FCC Unit_TWC: 8342
Controlling Establishment ID: 00066 - Milwaukee ML King

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Sat, 25 May 2013 08:00:00 GMThttp://jobs.timewarnercable.com/job/Milwaukee-Sales-Retention-Trainer-Job-WI-53201/2568494/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Milwaukee-Sales-Retention-Trainer-Job-WI-53201/2568494/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Mgr, Retention
Requisition #: 146419BR
Posting Location: West Columbia, SC, US
Area of Interest:Sales
Position Type: Full Time

Posting Job Description

The Time Warner Cable's East Region currently seeks Retention Managers for our Inbound Retention Department in our West Columbia, SC office. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.
The Retention Manager will oversee the day to day activities and performance management of in-house retention teams supporting in-bound customer retention efforts for the East Region. The position is responsible for the implementation and management of initiatives designed to meet or exceed the East Region customer, unit, and revenue retention goals. Monitoring and ongoing evaluation of supervisor and agent performance, competitive offers, trends and product positioning, retention offer usage, agent systems, performance reporting, and market analysis in order to ensure a positive customer experience and acceptable sales and retention performance.

RESPONSIBILITIES:


- Provide day-to-day oversight for the in-bound East Region Retention efforts including management of a team of 4-6 supervisors and 50-70 retention agents.
* With senior management, establishes performance goals, in accordance with divisional financial/subscriber goals, for the Retention Department employees and monitors performance on a continual basis.
* Direct Management of in-house Retention team Supervisors and Retention Teams.
* Implement and ongoing management of customer retention strategies, performance metrics, compensation, and incentives.
* Collaborate with retention teams to identify new and modify existing tactics to improve customer retention performance.
* Help identify and implement "best practices" in order to achieve and or surpass product and new customer relationship retention and growth goals.
* Manages operations through statistical analysis of market-wide disconnects, downgrades, and call center statistics. Apply associated save and sales tactics required to maintain and grow customer base.
LEGAL/FINANCIAL REPSONSIBILITIES:
Requires adherence to Time Warner Standards of Business Conduct. Position must assist in maintaining the confidentiality of customer and business data at all times.
Time Warner Cable offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, tuition reimbursement, discounted cable (in specified areas).
TIME WARNER CABLE IS AN EQUAL OPPORTUNITY EMPLOYER

FCC Unit_TWC: 3752 - Columbia
Controlling Establishment ID: 00141 - West Columbia 3347 Platt Sprgs

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Fri, 24 May 2013 05:00:00 GMThttp://jobs.timewarnercable.com/job/West-Columbia-Mgr%2C-Retention-Job-SC-29033/2616792/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/West-Columbia-Mgr%2C-Retention-Job-SC-29033/2616792/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Software Engineer, Incentive Compensation Technologies
Requisition #: 146030BR
Posting Location: Charlotte, NC, US
Area of Interest:Information Technology Services
Position Type: Full Time

Posting Job Description

The Time Warner Cable Corporate office currently seeks a Developer/Analyst for our Shared Services Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.



Position Summary

The qualified developer candidate will be responsible for Time Warner Cable's incentive compensation application's functional and technical analysis, responsible for full development life cycle from gathering requirements and creating technical specifications through application development, testing cycles (unit, SIT, UAT), projects, troubleshooting, and production support.



Essential Job Functions:

- Provide coding expertise in coding database functions and stored procedures and packages using PL/SQL.

- Work with business partners to understand complex compensation plan requirements and translate them

into solutions that carefully consider reporting needs, usability, and system performance.

- Oracle Incentive Compensation (OIC) is a core part of the application. Will configure plan elements to accurately calculate commissions in OIC.

- Work closely with other business analysts, DBA's, testers, operations, and technical infrastructure team

members as required on design, problem resolution, and release processes.

- Provide technical development and ongoing support of the interfaces between OIC and the other Oracle

eBusiness Suite modules is a plus.

- Help develop data conversions, interfaces and reports.

- Write unit and integration test plans.

- Provide technical expertise on daily production problems and help the production support team in identifying bugs and fixing them.

- Work with users to do User Acceptance Testing for all implementations including bug fixes.

- Participate in sessions with business users for validating and training on new OIC & Oracle Apps functionality.



Job Requirements:

- Working knowledge in PL/SQL, SQL*plus, workflow.

- Ability to interact with functional users and business analysts to gather requirements.

- Ability to analyze user requests and recommend feasible solution(s).

- Ability to write technical design specifications and documentation.

- Ability to perform application development, problem analysis, and debugging.

- Work independently or as part of a team and to handle multiple projects required.

- Experience is required in development lifecycle, data conversion and interfaces using eBusiness Suite tools.

- Understanding of CRM Resource manager and Resource Group-based crediting of sales transactions.

- Strong experience in developing inbound and outbound custom interfaces.

- Proven experience with user training and client support required.

- Thorough knowledge of software development, upgrades, customization, and superior technical skills.

- Excellent interpersonal skills and a team player approach required.

Preferred Qualifications:

- Strong knowledge of Oracle Reports, SQL and PL/SQL.

- Experience in implementing OIC is plus.

- Should have worked in packaged and custom software deployments and understand the tasks and

methodologies.

- Knowledge of Oracle HR, Oracle Workflow and XML publisher a plus.

Education and Experience:

Bachelor's degree (B. A.) from four-year college or university; or equivalent training, education and

experience.



Travel Requirements:

Yes, Travel % minimal 5% if needed

FCC Unit_TWC: HQ452
Controlling Establishment ID: 00237 - Charlotte 7910 Crescent

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Fri, 17 May 2013 00:00:00 GMThttp://jobs.timewarnercable.com/job/Charlotte-Software-Engineer%2C-Incentive-Compensation-Technologies-Job-NC-28201/2603972/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Charlotte-Software-Engineer%2C-Incentive-Compensation-Technologies-Job-NC-28201/2603972/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Business Services Account Executive 2- Gov/Ed/Medical and Diversity
Requisition #: 145445BR
Posting Location: Cerritos, CA, US
Area of Interest:Sales
Position Type: Full Time

Posting Job Description

As a technology leader in the telecommunications industry and one of the largest cable operators in the nation, Time Warner Cable Business Class has a uniquely strong marketplace position. We built our business on the single focus of being a best-in-class telecommunications service provider, and we are looking for best-in-class sales leaders to join us in our drive to success.

Position Summary
The Account Executive II position is a consultative field sales position within our Business Class commercial sales team. Individuals in this position are responsible for voice, data and video sales within a defined sales territory.

Essential Job Functions:

- Conducts proactive consultative needs analysis with new prospective customers, including the development of client centric product solutions

- Understands the communication needs of the small-to-medium and large business customers and designs solutions to meet those complex business needs

- Responsible for achieving a monthly revenue quota in data, phone and video sales

- Designs, develops and presents sales proposals and presentations on product benefits

- Self-generates leads by contacting prospective clients by telephone, cold call premise visits, networking and industry events

- Qualifies new leads and requests site surveys to determine serviceability of prospects, including submission of ROI analysis to sales management

- Maintains all sales databases necessary to report sales activity and customer information

- Works with the Account Management team to ensure timely handoff of sold accounts for ongoing management and retention

- Works in conjunction with other business services support groups, including sales engineering, sales support and marketing personnel

- Attends all sales meetings and training sessions as required by management

Preferred Qualifications:

- Five or more years of sales experience exceeding revenue quotas, preferably selling data, voice and/or video solutions in the telecommunications industry

- Proven business-to-business sales experience with "C level" decision makers preferred

- Working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber connected networks required

- Strong networking and negotiation skills required

- Excellent verbal, written and interpersonal communication skills required

- Requires ability to multitask, as well as work efficiently and effectively within required deadlines

- The ability to learn quickly and apply that knowledge, along with the ability to work in a team environment is required

- Must have a valid driver's license and clean driving record

- Prefer candidate to be bilingual or fluent in business communication in 2 or more languages.

Education and Experience:

Bachelor's degree from a four-year college or university preferred.

Additional Educational Information (if any): Telecommunications industry experience required.

Travel Requirements:
No

Supervisory/Managerial Responsibilities:
No Supervisory responsibilities with this position.

FCC Unit_TWC: 11601
Controlling Establishment ID: 00389 - Cerritos

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Thu, 16 May 2013 02:59:00 GMThttp://jobs.timewarnercable.com/job/Cerritos-Business-Services-Account-Executive-2-Diversity-%28Cerritos%2C-CA%29-Job-CA-90701/2551739/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Cerritos-Business-Services-Account-Executive-2-Diversity-%28Cerritos%2C-CA%29-Job-CA-90701/2551739/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Supv, Customer Retention
Requisition #: 146368BR
Posting Location: Milwaukee, WI, US
Area of Interest:Customer Service/Member Services
Position Type: Full Time

Posting Job Description

Position Summary:

The main purpose of the position is to supervisor a team of retention specialists that are saving and retaining our current subscribers. In order to increase PSU growth, suggestive sales techniques have to be utilized in order to upgrade customer's accounts to additional products and services. In addition to providing a high level of leadership support to overall staff and providing high level reporting to Senior Leadership and/or Retention Managers. Detail performance and call metric reporting must be delivered to staff members on a daily basis.

Essential Job Functions:

Responsible for keeping all Retention Specialists informed of changes or updates that impact their work.

Participate in the interview and selection process for New Retention Specialist positions.

Initiate and coordinate activities and incentives to generate and maintain motivation and enthusiasm.

Build and maintain strong relationships with department personnel and division colleagues by demonstrating strong interpersonal skills.

Support and exemplify all company policies, including professionalism, teamwork, EEO/AA, positive communication, both internally and externally, and customer care.

Monitor and develop day to day performance of Retention staff with expert technical assistance in ICOMS system functions including phone monitoring and account monitoring for representatives to maintain a high level of quality performance.

Act upon department personnel issues including hiring, timely performance reviews, counseling and progressive disciplinary actions as needed.

Oversee the daily operations of the Retention call center to reduce churn and to help exceed subscriber growth targets. Ensure timely and professional communication with internal and external customers to minimize losses in all core products.

Perform other duties as assigned.

Job Requirements:

Ability to manage up and attention to detail is beyond necessary for this role.

A proven history in coaching call center members or Sales professionals. The major area of focus for coaching would be in areas such as PSU Save Rate, Core product sales, retain revenue for all customer interactions, and customer satisfaction.

Preferred Qualifications:

Excellent communication skills and ability to effectively motivate, encourage, train and interact with team members.

Ability to present information effectively before groups of customers or employees of the organization.

Ability to calculate figures and amounts such as discounts, commissions, percentages.

Education Level/Experience:

Associate's degree and/or 5 years of leadership experience in Call Center Management, preferably in a sales oriented environment.

Supervisory/Managerial Responsibilities:

Supervise department staff through various human resource activities including: recruitment, training, coaching, staffing, performance monitoring, performance evaluations and discipline to fulfill the goals of the Retention Department.

CBTWC 04/16/2013

FCC Unit_TWC: 8342
Controlling Establishment ID: 00066 - Milwaukee ML King

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Mon, 20 May 2013 00:00:00 GMThttp://jobs.timewarnercable.com/job/Milwaukee-Supv%2C-Customer-Retention-Job-WI-53201/2606494/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Milwaukee-Supv%2C-Customer-Retention-Job-WI-53201/2606494/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Coordinator, Internal Audit
Requisition #: 145908BR
Posting Location: Charlotte, NC, US
Area of Interest:Administrative/Clerical
Position Type: Full Time

Posting Job Description

The Time Warner Cable Corporate office currently seeks a Coordinator for our Internal Audit Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.



Position Summary

Assists with the compilation and review of reports and correspondence for distribution to Executive Management and the Audit Committee. This includes:

o

Reviewing all Audit Reports and other key correspondence prior to distribution to Executive Management and the

Audit Committee, ensuring proper grammar, spelling, format, etc.

o

Compiling information into designated delivery formats (e.g., PowerPoint, work documents, spreadsheets etc.)

o

Compiling meeting minutes and other department correspondence

o

Strong attention-to-detail and comprehensive skills are a must

Assists with the maintenance and reporting of key department operational metrics. This includes:

o

Performing various data capture and quality control procedures over certain TeamMate modules. TeamMate

is an Audit Management software system that supports the entire audit process. Specifically the Coordinator will

Assist with the management of the audit schedule using Teammate (scheduling and time reporting system) and excel. This process involves review, tracking and inputting audit and resource information into the system to track and report on productive audit hours and resource availability

Assist with the capture of Risk Assessment and Audit Plan data into TeamMate Risk

Assist with the capture of audit observations into TeamMate Central

Performs various back-office audit activities to support the continued operations of the department including:

o

Initiating and performing Company-wide communications by phone and otherwise.

o

Performing a variety of filing, copying and general clerical duties to ensure the organization and efficiency of the

department, often dealing with highly confidential information

o

Acts as a receptionist and goodwill ambassador for the department, greeting and directing visitors, as well as

answering and responding to phone calls

o

Keeping track of a department calendar, including arranging conferences and meetings, documenting and completing

follow-up of travel arrangements

o

Demonstrating the ability to multi-task and communicate effectively

o

Organize department meetings, functions, and trainings

o

Works with related departments (e.g., Human Resources, Facilities, Technology, etc.) to assist with the on boarding

of new recruits into the department



Job Requirements:

Outstanding written, verbal communication skills and interpersonal skills are required
Proficiency with Microsoft Word, Excel, Outlook, PowerPoint or related software is required along with other skills including

narrative and statistical typing skills distinguished by high levels of accuracy and overall professionalism
Ability to apply common sense understanding to carry out instructions furnished in written or oral form
The ability to organize and prioritize work in the office is also essential. The ability to work under pressure with deadlines,

while remaining efficient and accurate is important.
B.A. in Communications, journalism, English.

Preferred Qualifications:

Confidentiality and diplomacy are critical
Self-motivated with a professional work ethic
Strong attention-to-detail and comprehensive skills are a must

Education and Experience:

Bachelor's degree (B. A.) from four-year college or university; or equivalent training, education and experience



Travel Requirements:

No



Supervisory/Managerial Responsibilities:

No Supervisory responsibilities with this position.

FCC Unit_TWC: HQ452
Controlling Establishment ID: 00237 - Charlotte 7910 Crescent

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.]]>Tue, 07 May 2013 00:00:00 GMThttp://jobs.timewarnercable.com/job/Charlotte-Coordinator%2C-Internal-Audit-Job-NC-28201/2584742/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Charlotte-Coordinator%2C-Internal-Audit-Job-NC-28201/2584742/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Posting Job Title:Business Services Sales Manager - Gov/Ed/Medical/Diversity Accounts
Requisition #: 143445BR
Posting Location: Cerritos, CA, US
Area of Interest:Executive Management
Position Type: Full Time

Posting Job Description

The Time Warner Cable Southern California Operations - West Region currently seeks a Sales Manager for our Business Services Department in our Cerritos, CA office. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.

POSITION SUMMARY:

The purpose of this position is to grow Business Service video revenues by supervising and tracking the daily production of Account Executive sales teams. Assists in sales training and marketing campaigns involving Account Executives. This individual will oversee the operations for the Government/Education/Medical/Diversity Accounts Business team .

ESSENTIAL JOB FUNCTIONS:

- Supervises Account Executives in all phases of their jobs, including hiring, training evaluations, and terminations. Monitors the Account Executives in all areas of their daily assignments.

- Recruits, trains, motivates, and develops a team of Account Executives into a productive, cohesive unit to increase productivity and exceed minimum quotas.

- Oversees customer satisfaction and follows up on issues of service and continued interface with key customers/accounts.

- Performs special projects and acts upon long-term business building opportunities as assigned.

- Determines, generates, manages and fairly distributes lead lists for Account Executives.

- Responsible for increasing division's commercial video revenues, as well as securing profitable, long-term contracts.

- Ensures that all sales personnel completely understand commercial sales and overall division's goals, including budgetary goals.

JOB REQUIREMENTS:

- Bachelor's degree in marketing or business related field, MBA preferred, and demonstrated experience (5- 8 years) in professional sales and marketing and running a sales channel, specifically selling telecommunications services, and a demonstrated ability to prospect new accounts and manage sales organizations.

- Experience with and knowledge of video, broadband services, voice services, and Internet markets. Must be able to provide demonstrated selling success in these markets.

- A demonstrated ability to make sales presentations to small and large sized groups and strong interpersonal skills, analytical, time management and problem solving abilities.

- Ability to interface and demonstrate leadership both internally and externally

- High-energy self-starter as well as collaborative team player

- Exceptional verbal and written communication skills. Computer skills, including spreadsheets, presentation and word processing programs.

- Valid and active California driver's license and safe driving record required.

- Prefer candidate to be bilingual or fluent in business communication in 2 or more languages.

Note: This Job Summary should not be construed, to be all inclusive lists of all responsibilities, skills, efforts, or working conditions associated with a job. While the description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

We are proud to offer a robust benefits package including medical, dental, vision, pension, a matched 401(k) plan, tuition reimbursement, and discounted services for employees who reside in a Time Warner Cable service area.

Drug Test / Background Check / High School Diploma or Equivalent is Required

FCC Unit_TWC: 11601
Controlling Establishment ID: 00389 - Cerritos

More on TWC:
]]>Wed, 15 May 2013 02:59:00 GMThttp://jobs.timewarnercable.com/job/Cerritos-Business-Services-Sales-Manager-GovEdMedicalDiversity-Accounts-Job-CA-90701/2419563/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.timewarnercable.com/job/Cerritos-Business-Services-Sales-Manager-GovEdMedicalDiversity-Accounts-Job-CA-90701/2419563/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS